Associate Account Manager

Index Exchange•New York, NY

4h•$75,000 - $92,000

About The Position

Index Exchange is seeking an Associate Account Manager to join our US team, based in New York. In this role you will support programmatic agencies and marketers who leverage Index Exchange’s technology through our Demand Side Platform integrations. You will be crucial to our daily client operations while also collaborating with the account management leads to help grow our existing relationships and evangelize the Index Exchange brand in-market.

Requirements

1-2 years of experience in digital media; client-facing experience
Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment.
Proven ability to leverage data and analytics to solve customer problems.
Excellent written and verbal communication skills, with attention to detail and polish.
Ability to work in both collaborative and independent settings, while remaining responsible, enthusiastic, proactive, and self-motivated.
Proficiency in Excel and other Microsoft Office programs is a requirement for the role.

Nice To Haves

Experience with DOMO, Looker, Tableau and/or similar analytical tools is considered an asset.

Responsibilities

Assist in the day-to-day operations for our agency and brand marketer partners throughout the country for major holding companies.
Coordinate with internal teams to ensure clients needs are met and deliverables are provided promptly.
Support account managers in collecting and analyzing data to identify key insights to help drive solutions for clients through a data-centric approach.
Execute operational tasks such as performance monitoring, report creation, and updating internal systems with accurate and up-to-date account information.

Benefits

Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Bi-weekly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment