Associate Account Manager

CompuNet, Inc.Cottonwood Heights, UT
7h

About The Position

CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer. We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more. What You’ll do CompuNet is seeking an Associate Account Manager in Salt Lake City, UT to assist our Sales and Sales Operations team provide support and satisfaction to our existing and future customer base. This role is responsible for assembling quotes, processing and tracking orders and providing a superior customer experience for our clients. Day-to-day tasks may include: Supporting our sales teams by assembling quotes for our clients Processing and tracking orders with distributors and manufacturers Assisting in managing clients' overall customer experience with CompuNet Working with manufacturer and distributor partners to ensure we are ordering and receiving the correct product at the correct price Processing Return Material Authorizations (RMA) Providing excellent internal customer service to all of our business units Who you are You’re a strong team player that is invested in helping your customers succeed and contributing to a great company culture. You have the following knowledge, skills, abilities and/or education:

Requirements

  • Ability to communicate professionally with clients and co-workers
  • Strong organizational and problem-solving skills
  • Excellent attention to detail, process and follow-up
  • Comfortable with team-based work structure
  • Ability to demonstrate flexibility on the job
  • Ability to become efficient in our application and quoting tools

Nice To Haves

  • 1-3 years inside and/or outside sales experience with an emphasis on 2-tier Value Added Reseller programs

Responsibilities

  • Supporting our sales teams by assembling quotes for our clients
  • Processing and tracking orders with distributors and manufacturers
  • Assisting in managing clients' overall customer experience with CompuNet
  • Working with manufacturer and distributor partners to ensure we are ordering and receiving the correct product at the correct price
  • Processing Return Material Authorizations (RMA)
  • Providing excellent internal customer service to all of our business units

Benefits

  • competitive wages
  • medical
  • dental
  • vision
  • PTO
  • company-matching retirement plans
  • profit-sharing
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