Associate Account Manager (Design)

Taylor CorporationNew York, NY
23h$70,000 - $75,000Onsite

About The Position

Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you. Ready to reach your potential? It’s time to look at Taylor. Your Opportunity: Jon Michael Design (JMD), a subsidiary of Taylor Corporation, is looking for an Associate Account Manager to play a key role in supporting day-to-day activity across client accounts. This role combines strong organization, communication, and relationship-building skills to help drive creative projects forward while balancing the needs of clients, internal teams, and the agency. The ideal candidate has a collaborative spirit and is proactive, detail-oriented, and eager to learn how to manage clients and projects in a fast-paced creative environment. Your Schedule: Monday - Friday from 9am - 6pm EST Based at our JMD facility located at 525 7th Ave, New York, NY 10018

Requirements

  • Bachelor’s degree
  • 2+ years of experience in client services, account management, marketing, communications, or a creative/agency environment (internships included)
  • Strong ability to manage multiple tasks and projects simultaneously while working under tight deadlines
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); familiarity with project-management tools is a plus
  • Creative mindset with the ability to think strategically and contribute ideas
  • Excellent verbal and written communication skills, including the ability to prepare and deliver presentations
  • Strong time-management, organization, and prioritization skills
  • Collaborative mindset with the ability to work effectively within cross-functional teams

Nice To Haves

  • Interest or experience in sales, client development, or account growth is a plus

Responsibilities

  • Provide attentive, solutions-oriented client service, ensuring a positive and professional experience at every touchpoint
  • Coordinate client projects from kickoff through final delivery, ensuring all stakeholders have the information, assets, and support they need at the right time
  • Assist in writing client proposals, scopes of work, and presentations with guidance from senior account team members
  • Create, maintain, and track internal timelines that align with client deadlines, escalating risks or delays when necessary
  • Serve as a reliable point of contact for clients, nurturing strong client relationships and facilitating clear communication between clients and internal teams
  • Capture accurate, detailed notes during meetings and translate them into actionable next steps
  • Organize large volumes of project details, assets, and communication to ensure the creative team is set up for success
  • Partner with creative team to coordinate meetings, gather requirements, develop project materials, and provide day-to-day support
  • Work closely with the creative team to monitor progress and ensure timely delivery of project milestones
  • Contribute to daily team huddles by sharing project updates, identifying potential blockers, and aligning on priorities
  • Assist administrative tasks such as tracking invoices, setting up vendors, and assisting with IT communication
  • Assist with studio management tasks including managing deliveries, shipping and receiving parcels from client and office tidiness

Benefits

  • Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
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