Associate Account Manager, Commercial Insurance

Johnson Kendall & Johnson Inc • Newtown Township, PA

7d

About The Position

As an Associate Account Manager, you’ll play an essential role supporting our Commercial Lines team. This position is a great opportunity for someone early in their insurance career who wants hands-on experience, exposure to client relationships, and a clear path for growth.

You’ll work closely with Account Managers and Producers to support policy servicing, documentation, and communication—developing a strong foundation in commercial insurance while contributing to a collaborative, people-first team.

Requirements

• Associate’s degree in business, finance, or a related field (or equivalent experience)
• Interest in commercial insurance and risk management (prior coursework or experience is a plus)
• Strong communication and customer service skills
• Attention to detail and ability to manage multiple priorities
• Comfort working independently while collaborating with a team
• Proficiency with common office software (email, word processing, spreadsheets)
• Willingness to obtain a Property & Casualty license within one year (if not already licensed)
• Motivation to pursue a professional designation (AINS, APRI, or CISR) within 24 months

Responsibilities

• Support Account Managers and Producers with day-to-day servicing of commercial insurance accounts
• Prepare and process proposals, policies, endorsements, audits, certificates, and auto ID cards
• Communicate with clients in a timely, professional, and supportive manner regarding policy details and documentation
• Perform policy checks and create audit spreadsheets to ensure accuracy and consistency
• Assist with marketing client accounts to insurance carriers and gathering quotes
• Complete billing templates and coordinate with Accounting to ensure timely processing
• Document all client interactions and updates in our agency management system (Applied EPIC)
• Follow JKJ service timelines, templates, and quality standards for new business and renewals

Benefits

• Employee ownership through our ESOP
• Growth from within with training, mentorship, and clear development paths
• People-first culture rooted in integrity, respect, and collaboration
• Work that works for you, including flexibility and balance where possible
• Comprehensive benefits and wellness programs that support the whole employee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree