Associate, Account Management

GLG • New York, NY

4d

About The Position

GLG is transforming the way the world’s top professionals share expertise and learn. Global, technology-enabled, and nimble, GLG curates custom learning opportunities among professionals and major thought leaders across fields. GLG supports knowledge exchange through conversations, small group convenings, mentorships, expert surveys, and more.
The Business Development Associate on our North American Financial Services team is a growth-focused role responsible for expanding revenue within a portfolio of existing GLG accounts. This individual will build pipeline in underpenetrated buying centers, convert new users through targeted outreach and compelling platform demonstrations, and partner with business development managers to upsell, cross-sell, and drive renewals. Success is measured by revenue growth, new user acquisition, and increased adoption of GLG products and services.
Specific responsibilities include (but are not limited to): As a member of the Financial Services Growth team, the Business Development Associate will own day-to-day retention and expansion motions within named client accounts and will:

Requirements

• Candidates must have a clear track record of excellence in several categories, including: teamwork, professionalism, communication, organization, and client service, along with demonstrated commercial drive and comfort operating in a metrics-driven environment.
• A Bachelor’s degree is required in addition to 1-3 years of demonstrated success selling information services and solutions
• The ability to build strong and lasting relationships with key decision makers in client firms;
• Ability to work well independently and be self-motivated;
• A strong passion for persuasion, especially around complicated and intellectually challenging issues.
• Superior verbal communication skills
• Strong attention to detail, including pipeline discipline, opportunity tracking, and follow-through on next steps.
• A demonstrated ability to read and understand people
• Act with the highest integrity and professionalism in all their endeavors
• Think creatively and focus on opportunities for growth
• Exhibit constant attention to detail
• Express a strong desire to work in a team
• Demonstrate the ability and initiative to handle increasing responsibility over time

Responsibilities

• Prospect into assigned accounts to identify, engage, and convert new users and buying centers through high-volume outbound (calls, emails, and warm referrals) and strategic account mapping.
• Advance pipeline by leading discovery, delivering tailored platform demonstrations, and positioning GLG solutions that unlock incremental project volume and wallet share.
• Partner with Business Development Managers and client service teams to execute expansion and renewal strategies, including proactive outreach, user re-activation, and surfacing cross-sell opportunities across GLG’s product suite.
• Consistently build and progress pipeline within assigned accounts, with a steady cadence of new meetings, discovery calls, and demos.
• Increase total project volume and revenue by converting target users, expanding use cases, and reactivating dormant demand.
• Improve penetration among active users by coaching on best practices, introducing additional GLG products, and creating repeatable engagement rhythms.
• Prospect into new teams and strategies within client firms (new buying centers) to diversify demand sources and expand wallet share.
• Support renewals by identifying retention risks early, building multi-threaded relationships, and coordinating expansion plays that reinforce renewal value.
• Maintain disciplined CRM hygiene to forecast accurately, track opportunities, and prioritize time toward the highest-impact revenue activities.
• Activate and expand users through targeted campaigns (e.g., events, topical outreach, new product launches) that drive measurable engagement and incremental revenue.
• Drive attendance and post-event conversion by inviting high-propensity users and following up with tailored next-step recommendations.
• Deliver crisp, value-based messaging and sales collateral that supports conversion (e.g., pitch decks, use-case examples, ROI narratives) in partnership with the broader team.

Benefits

• Comprehensive medical, dental and vision coverage effective on your first day of employment
• Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
• 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
• Tuition reimbursement program for eligible courses including language skills courses
• Paid parental leave, adoption and surrogacy reimbursement
• Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
• Other work perks and benefits available based on final job location

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees