Associate Account Executive

Morgan Street HoldingsChicago, IL
1dHybrid

About The Position

This Associate Account Executive will sit within our retail experience team focusing on our retail channel experience planning work.This role will support the development of strategic channel experience planning documents, delivery of client programs, owning and supporting multiple tasks to ensure successful client relationships and day-to-day program execution. As an AAE, you will be exposed to and build skills relative to core areas of our operations: account management, strategic planning, campaign management, product management, and content operations. Working cross functionally, you will serve as a liaison connecting Creative, Data, Planning, Account and others to ensure client’s needs are met at a high level of execution, on time and on budget.

Requirements

  • 1-2 years relevant experience in Account or Project Management, including past internship experience; agency experience nice-to-have
  • Naturally curious. We pride ourselves in bringing innovative solutions to our clients and it starts with you!
  • Strong interpersonal skills, able to build and maintain trusted relationships, person to person, with various levels
  • Excellent digital literacy and computer skills, especially with MS Office software (Word, Excel, PowerPoint, Outlook)
  • Excellent attention to detail with strong organizational, time and project management skills
  • Stellar oral and written communication skills, able to present complex ideas clearly
  • Resourceful and a proactive, a self-starter
  • Digitally savvy and curious within today's media and technology environment

Nice To Haves

  • Familiarity with project/task management tools such as Airtable
  • Experience with strategic calendar planning
  • Enjoy solving complex problems & have a strong attention to detail
  • Enjoy being a connector amongst the team – prioritizing collaboration and communication
  • Be passionate about creating and optimizing process

Responsibilities

  • Plans, analyzes and evaluates information and agency output relevant to client needs, which may include:
  • Collaborating with the Account Executive and Account Supervisor in preparation of recommendations, strategies, and actions for client projects
  • Coordinates and manages activities necessary to meet assigned client project needs, including:
  • Maintaining communications with appropriate agency and client personnel to ensure that assigned work is handled in a positive, timely, and effective manner
  • Helping to manage timelines noting details, ensuring accuracy and flagging issues of delivery for resolution
  • Assisting in developing conference reports, job changes and status reports
  • Developing and maintains working knowledge of client's business, industry, category and marketing research
  • Working collaboratively and professionally across tms department teams to foster good working relationships
  • Communicating information and facilitating the information flow to ensure effective and efficient delivery of deliverables
  • Support the day-to-day responsibilities of delivery of client's programs within the content management process
  • Support day to day management of strategic planning documents and national content submission management

Benefits

  • Generous medical, dental, vision and other great benefits
  • Paid parental and medical leave programs
  • 401(k) with a company match component and profit sharing
  • 15 days of paid time off plus company holidays
  • Hybrid work model
  • Tuition reimbursement and student loan repayment assistance
  • Inclusive employee resource groups
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