Associate Account Executive - Inside Sales

Discovery Education Talent Team•Charlotte, NC

3d•Hybrid

About The Position

Discovery Education is looking for an Associate Account Executive - Inside Sales to sell our award-winning online educational products and services. We are looking for an experienced and highly motivated Inside Sales Coordinator who believes in our educational mission of improving teaching and learning by transforming classrooms into engaging digital learning environments. As an Inside Sales Associate Account Executive, you will create relationships with districts and schools and sell Discovery Education’s products and professional development services using a consultative sales approach.

Requirements

A strong passion for the power of educational technology
Minimum of 2 years of sales experience with a proven track record of telesales and customer satisfaction success
Experience in selling complex products in a consultative manner via phone
Excellent negotiation and closing skills
A degree or an equivalent combination of skills, training, and experience
Excellent verbal and written communication, interpersonal, and customer focus skills
Excellent prioritization, organizational, and analytical skills
Ability to work as a team and in a fast-paced environment
A “can do” attitude to everyday challenges, motivated and target-driven
Driven, detail-oriented sales professional who is passionate about student achievement
Proficiency with Microsoft Office products
Legal right to work in the United States
You must be able to work a hybrid schedule and split your time between our Charlotte, NC Corporate Headquarters, and remote work.

Nice To Haves

Education industry experience preferred, either public (school/district teaching or management) or private (company within the education industry)
Ambitious, dedicated, and passionate individual, with a strong desire to achieve

Responsibilities

Build and deepen relationships with key decision-makers within your territory
Work to understand the needs of districts/schools to match and sell to our suite of online educational products and services via telephone while adhering to sales strategy for all accounts within your territory. (Using online conference call technology to present products when necessary)
Build and maintain a thorough understanding of your local markets where sales prospects exist (i.e., demographics, education trends, and funding, other key external influences)
Thoroughly understand DE’s overall goals and strategic vision and share your insight with customers as needed
Work to meet and exceed monthly new business sales appointments, sales targets, and daily/weekly/monthly Key Performance Indicators (KPIs)
Conduct outbound calls and written correspondence efficiently and professionally, always ensuring customer satisfaction
Ensure accuracy and integrity of all records within Salesforce and across internal systems
Partner with marketing on localized campaigns and targeted acquisition strategies
Create agreements to establish pricing rate cards and guidelines
Work with Sales Operations to ensure the opportunity is built correctly and brought seamlessly through the contracting process
Work with the team to introduce the account properly and efficiently to the implementation team post-sale to ensure a smooth process of transition, activation, and training of DE products and services.
Work with Marketing to properly merchandise key activities in the territory to decision-makers
Demonstrate exceptional DE product, service, and solution knowledge. Know how to present and sell in the value to overcome objections via phone
Maintain an understanding of industry trends, current events, new technologies anything that may impact the business by reading professional publications, researching all available prospect/product resources, and participating in professional organizations
Speak intelligently with a customer about topics/trends that affect education (i.e. funding, technology, legislation)
Understand the free events, resources, and community opportunities that reflect the “magic of Discovery” offered to customers. Use these as prospecting touchpoints and value-adds to a relationship with Discovery Education
Demonstrate exceptional interpersonal, organizational, and presentation skills
Demonstrate ability, when necessary, to have challenging conversations with clients (i.e., putting company position first)
Demonstrate a “problem solving- solution-oriented” approach
Track sales progress on an ongoing basis
Maintain clear & complete account files within Salesforce to ensure communication flow and ease of information sharing