Associate Account Executive, Digital Acquisition

Amazon • Seattle, WA

1d • Onsite

About The Position

This is not your typical Sales Development role. The Digital Acquisition team is the first point of contact for AWS customers who reach out via Contact Sales forms or Live Chat on the AWS website. This team acts as the front door to one of the world's most innovative technology companies, providing the first human connection in a customer's AWS journey. The role seeks technically sharp sales professionals with proven experience to represent AWS at critical moments. It is a deliberately small, high-caliber team, with members selected for their speed, technical credibility, and commercial instinct. The hiring bar is high, as individuals are trusted to engage any customer, at any level, on any workload, without a warm handoff or safety net. As a Customer Acquisition Representative (CAR) on this team, you will own the moment a prospect's interest is at its peak. Daily tasks vary, from helping startups architect their first cloud environment to uncovering multi-million dollar enterprise migrations or engaging with Fortune 500 CTOs in live chats. The role requires quick thinking, rapid qualification, and knowing when to involve the right technical and account resources to accelerate deals. Success in this position demands a combination of technical depth and sales acumen, enabling credible conversations about architecture, workload sizing, cloud economics, and competitive positioning. You will act as a trusted advisor, recognizing and acting on opportunities immediately. The role involves close partnership with Cloud Sales Reps, Solutions Architects, and Field Sales teams across US and Canadian territories, serving as a trusted qualifier who lays the groundwork for significant deals. Ideal candidates are technically sharp sales professionals with proven experience who thrive in fast-paced, varied environments where inbound interest meets elite sales execution.

Requirements

• Experience in IT sales
• Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities
• Bachelor's degree or equivalent

Nice To Haves

• Sales or equivalent certification
• Experience using Salesforce
• Experience with Microsoft Office products and applications
• Knowledge of cloud computing concepts
• Strong discovery and qualification skills with the ability to assess fit, urgency and buying intent quickly
• Experience navigating competitive situations and positioning a solution against alternatives

Responsibilities

• Respond to inbound customer inquiries via Contact Us forms and Live Chat with speed and precision, converting customer intent into qualified opportunities while interest is at its peak
• Lead discovery conversations that go beyond the surface-level ask, uncovering technical requirements, business challenges and buying signals that others would miss
• Hold credible, substantive conversations with customers across all levels, from technical admins to C-suite executives, on topics including cloud architecture, workload migration, AI/ML and cloud economics
• Qualify opportunities with rigor, accurately assessing customer fit, timeline, budget and decision process before routing to the appropriate account or field sales team
• Partner closely with Solutions Architects, Cloud Sales Reps and Field Sales teams across all US and Canadian territories to ensure seamless handoffs and clear next steps
• Maintain accurate and detailed pipeline activity, using data and self-service reporting to track performance and identify conversion trends
• Continuously deepen your AWS product knowledge and technical acumen to stay ahead of customer questions and competitive conversations
• Bring a bias for action and creative thinking to every customer interaction, finding new ways to engage, qualify and accelerate opportunities that others wouldn't see

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)
• sales incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level