Associate Account Director
About The Position
CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies. At CourtAvenue, an Associate Account Director (who we affectionately refer to as an Associate Director, Business Innovations) acts as our client’s partner, ensuring seamless execution of business strategies and optimizing internal team processes. This pivotal role is the bridge between executional management and strategic account leadership, focusing on driving day-to-day business success while actively developing the skills needed to tackle complex, high-level business challenges. The AD is an exceptional communicator, highly organized, and committed to building strong, constructive relationships across client and internal teams. We are focused on creating a best-in-class experience for our clients. The Associate Director, Business Innovations will be responsible for the following: Core AD Responsibilities Serve as a primary contact for clients, leading both strategic and executional work in partnership with client operations. Serve as a trusted advisor, providing guidance that ensures the brand’s digital presence meets business goals and user needs. Support leadership in tracking project financials and business performance to learn the principles of account financial management and profitability. Partner closely with project management, UX, design, development, and content teams to ensure flawless execution and alignment to client strategy. Proactively identify opportunities for digital innovation, optimization, and business growth. Facilitate and organize cross-functional communication and documentation across Strategy, Creative, Media, and Data teams to maintain project alignment. Provide research and organizational support for new business proposals and pitches. Account-Specific Focus: Automotive Client Act as the internal subject matter expert on the client’s specific industry and digital ecosystem. Lead day-to-day account management with a focus on digital experience, UX/UI design, and content management for the brand’s website. Develop a working knowledge of the client’s specific website component library and content management workflows to ensure efficient execution. Manage the annual calendar of updates (exp. model year updates) ensuring alignment with brand standards and user experience best practices.
Requirements
- 8+ years of progressive professional experience in digital, creative, media, or business consulting environments.
- Proven ability to manage complex, multi-faceted projects requiring alignment across numerous internal and external stakeholders.
- Exceptional written and verbal communication skills, including the ability to articulate complex concepts clearly and persuasively.
- Bachelor’s Degree in Marketing, Communications, or a related field.
- Self-starter with a solutions-oriented mindset and the ability to navigate challenges and negotiations with professionalism.
- Proven experience managing large-scale digital programs, ideally including website UX/UI design and content management.
Nice To Haves
- Experience in automotive is strongly preferred.
Responsibilities
- Serve as a primary contact for clients, leading both strategic and executional work in partnership with client operations.
- Serve as a trusted advisor, providing guidance that ensures the brand’s digital presence meets business goals and user needs.
- Support leadership in tracking project financials and business performance to learn the principles of account financial management and profitability.
- Partner closely with project management, UX, design, development, and content teams to ensure flawless execution and alignment to client strategy.
- Proactively identify opportunities for digital innovation, optimization, and business growth.
- Facilitate and organize cross-functional communication and documentation across Strategy, Creative, Media, and Data teams to maintain project alignment.
- Provide research and organizational support for new business proposals and pitches.
- Act as the internal subject matter expert on the client’s specific industry and digital ecosystem.
- Lead day-to-day account management with a focus on digital experience, UX/UI design, and content management for the brand’s website.
- Develop a working knowledge of the client’s specific website component library and content management workflows to ensure efficient execution.
- Manage the annual calendar of updates (exp. model year updates) ensuring alignment with brand standards and user experience best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
11-50 employees
