Associate, Accommodations Stakeholder Relations

LA28 (Web)•Los Angeles, CA

5h•Onsite

About The Position

The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities. LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences. The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games. The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. The Associate, Accommodations Stakeholder Relations will support the development and delivery of LA28’s accommodation plan by assisting in the coordination of key relationships with hotels, universities, and official Olympic and Paralympic stakeholders. Reporting to the Manager and Senior Manager of Stakeholder Relations, this role will contribute to stakeholder services, CRM and data management, logistics planning, and cross-functional coordination. This position will provide day-to-day support to one of the Accommodation Stakeholder Relations sub-groups, which include: Broadcast and Press, International Federations (IFs), National Olympic and Paralympic Committees (NOCs/NPCs), or Marketing Partners.

Requirements

3+ years of professional experience, ideally in event coordination, project management, or stakeholder relations
Experience working with multiple clients or partners simultaneously
Strong attention to detail and organization in a fast-paced, high-volume environment
Ability to communicate clearly and professionally in both written and verbal formats
Familiarity with project planning tools, CRM software (Salesforce), and Microsoft Office Suite (especially Excel and PowerPoint)
Highly-organized and detail-oriented
Solution-oriented, with a proactive and collaborative approach
Strong interpersonal skills with the ability to build rapport across teams
A team player who embraces feedback, change, and a high-performance culture
Interest in contributing to a once-in-a-lifetime global event
Bachelor’s degree or equivalent work experience required

Nice To Haves

Experience in sports, events, hospitality, or with a multi-stakeholder; an international environment is a plus

Responsibilities

Support the Manager and Senior Manager in maintaining clear and consistent communication with assigned stakeholder groups
Help track stakeholder requests, questions, and issues in the Accommodation CRM system
Assist in preparing meeting materials, stakeholder reports, and presentations
Support the coordination of stakeholder site visits and hotel walkthroughs
Serve as a point of contact for basic inquiries from internal and external stakeholders, escalating as needed
Maintain and update project timelines, stakeholder lists, and documentation relevant to assigned stakeholder groups
Coordinate stakeholder interaction with the Accommodation Management System (AMS), including data entry and troubleshooting
Distribute and track the return of Accommodation Allocation Agreements and Invoices
Support the collection and validation of hotel rate and inventory information
Provide on-site support at designated accommodation command centers and/or hotel hubs during Games time to help resolve issues, liaise with partners, and ensure stakeholder satisfaction.
Support the integration of accommodation plans with other internal LA28 functional areas including transportation, accreditation, ticketing, etc.
Help gather and organize feedback from internal teams related to hotel allocations and operational needs
Participate in internal meetings and ensure all follow-up and action items are tracked and completed.
Prepare materials for internal and external meetings, including notetaking and follow-up tracking
Maintain organized and up-to-date files and stakeholder contact records
Support regular reporting on stakeholder progress, key milestones, and risk items
Assist in hotel room inventory management, releases, and invoice processing