Associate A/V Engineer

CoStar Group-posted 4 months ago
Full-time • Entry Level
Richmond, VA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
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CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar Group is currently seeking a professional Audio-Visual Engineer. The Audio-Visual Engineer is responsible for support and maintenance of our 400+ conference rooms and 80+ offices globally. The current infrastructure includes: 300 + Polycom and Windows based MTR endpoints Microsoft Teams and Zoom 3,000 iPads, Polycom, and One-X 6,500+ employees This position is located in Richmond, VA and is 5 days onsite. This position will require travel to multiple offices across the country, up to 30% of the time.

  • Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
  • Integration and configuration of videoconferencing and A/V equipment with Extron control systems
  • Integration, test, configuration and troubleshooting of IP and ISDN networks in support of videoconferencing and A/V equipment
  • Trouble-ticket reports and maintenance of customer service profiles
  • Monitor construction activities and materials delivered to sites
  • Schedule punch walk with management and ensure punch list items are completed by subcontractors and other teams
  • Schedule final walk with management
  • Ensure all work meets or exceeds the specifications and standard of excellence of our teams.
  • Bachelor's Degree required from an accredited, not for profit university or college
  • A track record of commitment to prior employers
  • 1+ years of related experience in support and trouble-shooting of videoconferencing and A/V technologies and networks
  • Knowledge of MS Teams Rooms, Zoom and legacy videoconferencing systems required
  • Working knowledge of videoconferencing standards
  • Strong customer service and organizational skills
  • Demonstrated ability to work independently and exercise good judgment
  • Strong oral and written communication skills
  • Solid problem solving and consultative skills in a fast-paced environment
  • Solid organizational skills, including multitasking and time-management
  • Proficient in the use of Microsoft's Office Suite
  • May require occasional lifting (up to 50 lbs.)
  • Experience with MCUs, gateways, gatekeepers, and infrastructure hardware and software
  • Knowledge and familiarity with the installation, configuration and trouble-shooting Extron control systems
  • Knowledge of H.323, H.320 and SIP networks
  • VoIP and networking experience a plus
  • CAD and Visio skills a plus
  • Ability to work with and communicate effectively with subcontractors, engineering staff, consultants, designers
  • Ability to perform under-pressure
  • Able and willing to work early and late hours as needed
  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
  • Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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