Assoc Marketing Ops Mgr

Morgan Street Holdings•Chicago, IL

23h•$50,000 - $60,000•Hybrid

About The Position

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas. Most importantly, we're a place where you can achieve great things, and be recognized as the best. WHAT MATTERS THE MOST Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving. tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. WHY WE THINK YOU WILL LOVE THIS ROLE Hey YOU! Are you a self-motivated, solution-oriented, resourceful individual looking to make a significant impact on a major brand? Join our dynamic team as an Associate Marketing Operations Manager! We are seeking someone with great energy, excitement to learn and grow new skillsets, and a passion for driving success through our people, processes, and technology. You will join as an integral part of our team by executing and managing our digital campaign projects and processes that further our brand and elevate our ways of working for content operations management. This individual will work closely with cross-functional teams including, but not limited to Account, Creative, Digital Experience, and Analytics.

Requirements

Bachelor’s degree in marketing, technology, business or a related field is preferred
1-2 years of experience in digital content management/maintenance, digital ad ops, or technology operations is preferred
Demonstrated hands-on experience within the digital space (content and creative elements) and web-based content management systems
Exposure to working with multiple internal teams, as well as vendor and client environments
Ability to collaborate with product managers, product owners, and developers/engineers in an agile environment
Quick adaptability and openness to evolving with new technology and tools
Demonstrates self-motivation, proactiveness with strong organizational skills with a meticulous attention to detail
Willingness to develop skills in relationship building with clients and co-workers; demonstrating diplomacy, strategic thinking, and clear communication
Effective written and oral skills
Commitment to delivering exceptional service
Demonstrated ability to meet deadlines, manage & prioritize multiple projects and campaigns simultaneously, with the ability to escalate scope increase when necessary

Nice To Haves

Familiarity with various CMS systems is a plus
Previous experience with marketing operations, digital retail, or product development is a plus, but not required
Familiarity with project/task management tools such as JIRA, Airtable, Smartsheets, Trello, Monday.com, Asana etc. is a plus
Experience with testing and rolling out new functionality within QA/UAT testing/staging environments

Responsibilities

Create, execute, and deliver weekly digital campaign projects by working with tools and technology and defined internal team processes
Support cross-functional collaboration by actively participating in the integration of new tools and processes by leveraging your enthusiasm and knowledge to contribute to team success
Contribute to the evolution of our people, processes, and technology
Assist in the enablement of operations at scale and supporting automation initiatives
Assist in the delivery of content from test environments to production, ensuring attention to detail for seamless execution
Participate by sharing your knowledge on content operations, best practices, and training/onboarding documentation
Provide a fresh and unique perspective on potential new tools and technology and/or input for continual existing process improvements
Facilitate clear communication channels across internal departments, as well as externally with the clients, working closely with the Account management team
Identify new ways of working and thoughtful advice on project changes or potential recommendations for meeting deadlines