Assoc Implementation Specialist
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com In this role, you'll be the driving force behind our customer's implementation experience. Our customers are API Publishers and APP publishers, that consists of ISVs, Dealers, and OEMs. The Associate Implementation Specialist is a client facing role that is responsible for facilitating the delivery and execution of onboarding and development services to customers' users virtually. The Associate Implementation Specialist performs system configuration activities, ensures end-to-end readiness of the implemented solution, and monitors the onboarding process with a focus on minimizing time to value for the customer. Working independently or as part of a team; Associates initiate, coordinate, and facilitate onboarding and development plans while matching customer needs with purchased products. Associate Implementation Specialists resolve issues and/or escalate; accordingly, employing CDK Global implementation processes and procedures. An Associate Implementation Specialist must be able to work in a fast-paced environment, can spend long periods of time on investigating and coordinating with internal teams and have a passion for training virtually, problem solving, and a keen attention to detail and exceptional customer service skills. Must work well independently and need minimal supervision.
