Assoc Director, Enterprise Infrastructure & DevOps Database Management

Illumina • San Diego, CA

16h • Hybrid

About The Position

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Location San Diego, CA . This position requires strong on-site presence in San Diego with an expectation of working in the office with some hybrid flexibility. Summary We are seeking a dynamic and results-oriented Associate Director to lead global teams comprising of Enterprise Compute and Storage, Database Administration (DBA), the DevOps DBA practice, and critical vendor agreements, including the Microsoft Enterprise Agreement (EA). Reporting to the Sr Director, IT, you will play a critical role in enhancing the security, reliability, and efficiency of our IT infrastructure.

Requirements

• Demonstrated success in leading and managing diverse teams, achieving goals, and driving results.
• Excellent verbal and written communication skills with the ability to effectively present findings and recommendations to senior executives.
• Experience supporting 24x7 IT operations environments, including on-call rotations and incident response.
• Strong analytical and problem-solving skills with a solid understanding of IT infrastructure and emerging technologies.
• Ability to thrive in a dynamic environment, adapt to change and resolve conflicts.
• Proven track record of delivering successful projects and meeting expectations in a fast-paced environment.
• Typically requires a minimum of 15 years of IT experience with a Bachelor’s degree in Science, Business, Engineering, Computer Science, or a related field preferred; or 12 years and a Master’s degree; or a PhD with 8 years experience; or equivalent experience.
• 8+ years of experience in cloud computing (Azure, Aws, GCP) highly preferred.
• 8+ years of experience in managing and leading global IT teams highly preferred.
• Experience with automation tools (Ansible, Terraform), monitoring tools (Prometheus, Grafana, etc.)
• Demonstrated experience with cloud cost optimization strategies, capacity planning, and service delivery.
• 5+ years of experience managing Azure cloud operations, including governance, security, and cost management.
• Strong knowledge of compliance requirements (SOX, HIPAA) and IT service management platforms and strong understanding of ITIL frameworks and best practices.

Nice To Haves

• Preferred Certifications: ITIL, Cloud (AWS, Azure, GCP), and relevant industry certifications.

Responsibilities

• Lead a global team of employees to manage, maintain, and optimize all physical and virtual server compute platforms, SAN/NAS storage arrays, and backup/recovery solutions. Ensure high-quality performance and stability for all critical applications globally.
• Manage the Enterprise DBA team and the DevOps DBA team, ensuring effective database lifecycle management, security, and performance tuning for critical data assets.
• Drive the integration of DBA functions into CI/CD pipelines to promote infrastructure-as-code principles.
• Directly manage the core operations staff in the data center region while overseeing senior technical leads in EMEA and APJ regions, establishing unified global operational standards for all managed domains.
• Support 24x7 IT operations by participating in scheduled on-call rotations and providing prompt, structured incident response.
• Define, build, and support the hiring plan and team structure for a global, multi-tiered infrastructure and data management function.
• Lead, mentor, and be a role model for the global technical staff.
• Facilitate the design, implementation, management, and communication of strategic goals related to infrastructure modernization, cloud migration strategies, and data services architecture on a global scale.
• Drive continuous process improvement and infrastructure efficiency by increasing value through platform stability, automation (IaC), capacity optimization, and the application of emerging storage and data technologies.
• Collaborate closely with Application Development, Security, and other functional groups to meet database performance SLAs, application deployment requirements, and security compliance.
• Act as a key escalation point for P1/P2 infrastructure incidents and drive continual service improvement.
• Manage key global operations and vendor relationships, including the negotiation and strategic management of the Microsoft Enterprise Agreement (EA) and other major infrastructure contracts, ensuring compliance with good fiscal and licensing policies.

Benefits

• We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
• We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission.
• Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics.
• We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race.
• We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees