Assoc Dir - Client Services

Xcenda • Newark, NJ

333d • $121,000 - $186,230

About The Position

At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. This position involves planning, conducting, and supervising assignments under general supervision, with substantial latitude for unreviewed action or decision in key areas of focused expertise. The role includes assisting in the development and implementation of various project types, internal client presentations, reimbursement assessments, account strategy, and managing client relationships.

Requirements

• Bachelor's degree in a related field.
• 8+ years of experience in payer marketing within the pharmaceutical industry or a managed markets agency.
• 8+ years of supervisory experience.
• Advanced degree preferred (PharmD, MBA).
• Comprehensive knowledge of specialization to complete significant assignments.
• Demonstrated success within the payer agency environment or pharmaceutical industry.
• Significant knowledge of managed markets, reimbursement, and/or health economics.
• Excellent writing and communication skills.

Nice To Haves

• Ability to interact with and influence clients.
• Strong interpersonal skills to develop long-term client relationships.
• Ability to work well in a dynamic, matrix-organized firm.

Responsibilities

• Assist in development and implementation of various project types including brand planning engagements and message testing.
• Develop field force tools and training, sales aids, and interactive marketing/sales aids.
• Conduct internal client presentations and deliverables.
• Perform reimbursement assessments and account strategy.
• Work with other teams to produce client deliverables.
• Coordinate activities for assigned client accounts.
• Serve as Client Manager and grow existing client relationships.
• Work onsite with clients as needed to manage accounts and projects.
• Ensure internal experts understand the brand vision and deliver appropriate strategies.
• Identify business expansion opportunities within assigned accounts.
• Contribute to proposal writing, contracting, and client capabilities presentations.
• Manage project/account budget and assist in scope changes.
• Approve purchases, contracting, and manage vendor relationships.
• Identify human and financial resources to ensure objectives are met.
• Ensure overall timeliness, accuracy, and completeness of services.
• Identify areas for risk within assigned accounts.

Benefits

• Medical, dental, and vision care.
• Backup dependent care.
• Adoption assistance.
• Infertility coverage.
• Family building support.
• Behavioral health solutions.
• Paid parental leave.
• Paid caregiver leave.
• Training programs and professional development resources.
• Opportunities to participate in mentorship programs and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree