Assoc Clerical | ED

UF Health • Jacksonville, FL

73d

About The Position

The Clerical Associate (C.A.) is a member of the patient care team whose primary responsibilities are to perform clerical functions, serve as a role model for customer service, handle verbal, written, telephone and electronic communications at the central nursing station, maintain the paper copy of the patient medical record, order/control equipment, supplies and the environment of care, provide assistance as needed to professional staff in the use of the electronic medical record and perform other support duties within job scope. The Clerical Associate reports to the Nurse Manager in the unit/clinic and works effectively in conjunction with other members of the interdisciplinary team. The C.A. interacts appropriately with patients and families according to their age and developmental level.

Requirements

• GED or High School Diploma
• Ability to type 25 cwpm or have 7000 keystrokes per hour data entry skills
• Ability to write/read in English
• Demonstrate basic math skills
• Ability to maintain confidentiality
• Demonstrates computer proficiency
• Crisis Prevention Institute training required within ninety (90) days of hire or transfer, and annually thereafter for the Psych Unit
• 1 - 2 years of general clerical experience in a customer service environment

Nice To Haves

• CPR training
• Customer service experience in a healthcare environment

Responsibilities

• Perform clerical functions at the central nursing station
• Serve as a role model for customer service
• Handle verbal, written, telephone, and electronic communications
• Maintain the paper copy of the patient medical record
• Order/control equipment and supplies
• Assist professional staff in the use of the electronic medical record
• Perform other support duties within job scope
• Interact appropriately with patients and families according to their age and developmental level

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees