Assisted Stretch Practioner

Elements Massage•Rancho Cucamonga, CA

About The Position

The Stretch Therapist is responsible for delivering guided, non-therapeutic assisted stretching services focused on improving mobility, flexibility, and overall movement quality. This role supports members through coached stretch sessions while operating strictly within a fitness- and wellness-based scope. This position does not provide massage therapy, physical therapy, medical treatment, or injury rehabilitation.

Requirements

One or more of the following certifications:
Certified Personal Trainer (NASM, ACE, ISSA, or equivalent)
Degree or coursework in Kinesiology, Exercise Science, or related field
Athletic Trainer (AT/ATC)
Yoga or Pilates instructor certification
Background in movement coaching, fitness, or athletics
Strong communication and interpersonal skills
Comfort working hands-on with clients in a professional setting
Ability to follow structured protocols and safety guidelines
Completion of company-approved Assisted Stretch Training Program required
Ongoing education and recertification as defined by brand standards
Training does not confer licensure or authorization to practice regulated healthcare services
Experience with customer service in the wellness industry.
Experience in educating or providing service and homecare recommendations.
High levels of resilience: solution-focused, especially when presented with complexity and the seemingly impossible.
High levels of dedication: willing to voluntarily go the extra mile.
High levels of vigor: Positive and uplifting attitude – works well individually, in teams, and in large group collaborative settings.
High levels of absorption: You have high focus, love what you do, and get lost in your work.
High levels of creativity: You look at problems as puzzles and provide a unique perspective in contributions.

Nice To Haves

A proven track record for gaining repeat business is a plus..

Responsibilities

Provide high-quality assisted stretch services:
Deliver assisted stretch sessions in accordance with company-approved protocols and sequencing
Perform active and passive stretches designed to support flexibility, mobility, and range of motion
Use appropriate body mechanics, positioning, and pressure to ensure client safety and comfort
Continuously assess client feedback, movement tolerance, and comfort levels throughout each session
Modify stretches within approved guidelines to accommodate individual mobility levels and limitations
Maintain a calm, professional, and supportive presence during all sessions
Ensure the treatment area is prepared, clean, and set up according to brand standards before and after sessions
Educate clients regarding services, visit frequency, and at-home care:
Clearly explain the purpose and benefits of assisted stretching using non-therapeutic, wellness-focused language
Set appropriate expectations regarding outcomes, emphasizing mobility support rather than pain or injury treatment
Provide guidance on recommended visit frequency based on general wellness goals and program structure
Educate clients on simple, safe at-home stretches or movement practices aligned with session goals
Reinforce the value of consistency and long-term mobility care without making medical or clinical claims
Answer client questions confidently while staying within defined scope-of-practice boundaries
Refer clients to licensed healthcare professionals when questions or concerns fall outside scope
Communicate professionally with clients and team members:
Establish rapport with clients through clear, respectful, and empathetic communication
Obtain ongoing verbal consent and encourage open feedback during hands-on sessions
Document sessions accurately and consistently using approved, non-clinical documentation standards
Communicate scheduling needs, client feedback, and operational updates with team members as needed
Collaborate with leadership and peers to ensure consistent service delivery and client experience
Uphold brand standards in all verbal, written, and digital communications
Maintain confidentiality and professionalism at all times
Complete other tasks and projects as assigned by studio leadership.