Assisted Living Manager - Assisted Living, Full Time

Buckner Retirement Services•San Angelo, TX

6h•Onsite

About The Position

We are seeking a Manager of Assisted Living to join our community committed to delivering outstanding care to our residents. As a Manager of Assisted Living, you will impact the lives of our residents through providing professional, quality care to our residents. The Manager of Assisted Living is responsible for developing, planning, organizing, staffing, directing, coordinating, reporting, and managing facilities, programs, people, supplies, and equipment in such a manner as to establish a meaningful Assisted Living/Memory Support Program to render the optimum clinical and social care outcome. Join our team and inspire happiness in the lives of others!

Requirements

Requires in-depth understanding of a specialized, comprehensive field of knowledge. Involves ability to define problems, draw conclusions and make decisions dealing with abstract variables. Bachelor's Degree in a related field of study, such as Health Care Administration preferred; Master's Degree preferred.
Minimum of 3 years of experience working in a long term care, assisted living or memory support setting. Minimum of 2 years of experience in a leadership role and/or participation in an emerging leader program in a long term care, assisted living, and/or memory support setting.
Must possess a valid Assisted Living certificate in the state of Texas, or the ability to obtain one in the first 90 days after hire.
Requires ability to exercise independent professional judgment under broad nursing case guidelines.
Requires knowledge of principles and methods involved in the in-service instruction of departmental personnel, in demonstrating techniques and methods of resident-care services, and in the instruction of resident needs.
Requires familiarity with medical diagnoses, procedures, and accepted medical treatment patterns. Requires working knowledge of basic health care practices and procedures, including infection control.
Requires proficient ability to speak, read and write English.
Requires ability to effectively manage and hold personnel accountable with limited supervision; requires administrative skills to include but not limited to staff selection, development, motivation, scheduling, training, and evaluation.
Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and outside colleagues. Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings.
Requires ability to function in a fast-paced, high volume, multi-faced, results-oriented work environment and to analyze issues, identify priorities, manage projects and make decisions expeditiously.
Requires ability to travel to various geographic locations using various modes of transportation with some overnight stays.
Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Requires ability to rent vehicles both domestically and internationally using required documentation. Must be age 21 or older to drive on behalf of Buckner.
Requires ability to maintain confidentiality.
Requires ability to administer and report budgets.
Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications, including Microsoft Word, Excel, Power Point, and Outlook, required.

Nice To Haves

Prior related experience working with organizational leaders, facilitating training, and serving on internal compliance committees preferred.

Responsibilities

Assist with establishment of and implementation of objectives for the Assisted Living/Memory Support programs and the organizational structure for achieving these objectives.
Interprets and implements administrative policies and standards as established by the governing authorities.
Ensures compliance with state and federal regulations in all areas of Assisted Living/Memory Support.
Assists with the development of all Assisted Living policies.
Conducts community tours for admission prospects and visitors; answers telephone inquiries; processes admissions in the absence of the marketing team.
Participates in pre-admission evaluation of prospective residents; provides feedback as required.
Establishes and maintains open and effective communication with residents, families, direct care associates, and others to develop, promote, and maintain Assisted Living/Memory Support programs.
Develops guidelines and program principles/procedures for Assisted Living/Memory Support programming that promotes the feel of home, maximizing independence, reducing behaviors, promoting community freedom, resident family involvement/support, and community awareness, satisfaction, and outcome expectations to enhance Buckner programs across the system.
Reviews monthly resident council meetings for Assisted Living and Resident family meetings for Memory Support to enhance program outcomes and solve problems and concerns.
Provides management of the program budget. Assists in preparation of the budget for the Assisted Living/Memory Support department. Manages program resources to ensure they are used efficiently and appropriately.
Oversees the recruitment process for the Assisted Living/Memory Support department; prepares interview questions, interviews candidates, selects and hires applicants for positions.
Approves Assisted Living/Memory Support timecards each pay period.
Plans, organizes, and implements the Q.A.A.C. in accordance with Buckner guidelines.
Coordinates and acts as liaison between the Assisted Living/Memory Support department and other departments.
Analyzes and evaluates Assisted Living/Memory Support services and related programs to improve the quality of resident care and maximize time, skill and abilities.
Responsible for the completeness and accuracy of the residents’ service plans and the Resident Medical Records.
Makes daily rounds in the facility for the purpose of visibility, assessment and evaluation of care.
Ability to provide on-call phone support at night and on weekends.
Effectively develops and maintains relationships with employees, agencies, donors and other entities. Cultivates and monitor relationships with outside service providers, consultants, agencies and organizations to develop relationships to enhance the delivery of services to clients.
Liaison to community; speaks in public on behalf of Buckner. Represents Buckner at meetings, conventions, and seminars. Serves on internal and external committees as required. Serves as a member of the Quality Assurance, Infection Control, Pharmacy, and Safety Committees.
Maintains compliance with all Buckner policies, procedures and requirements. Maintains compliance with all state and federal laws and regulatory requirements.
Attends and participates in staff meetings and training as required. Facilitates meetings and trainings as required. Conducts staff meetings regularly with direct reports.
Onboards, supervises, monitors, evaluates, provides direction and training to direct reports. Holds team members accountable through performance management. Offboards when necessary. Ensures optimal job performance; identifies issues, discusses with staff and directs corrective actions.
Develops emerging leaders for Buckner Retirement Services staff through professional growth and development; develops and communicates annual goals and objectives; monitors and provides constructive feedback; conducts annual performance evaluations in a timely manner.
Travel as needed to monitor, assess and help develop programs.
Performs general office tasks as required. Accurately prepares and proofreads letters, memos, spreadsheets and other correspondence daily. Reviews and processes mail and other correspondence daily. Completes accurate and timely documentation. Takes and appropriately handles phone calls daily.
Timely and accurately responds to requests from various departments, facilities, and/or entities.
Requires professional commitment to Christian principles and teachings so as to perform tasks and responsibilities in alignment with Buckner’s mission, vision, and values.
Requires ability to establish and maintain effective working relationships with staff, trustees, vendors, residents, families, agency representatives, etc.
Requires ability to effectively work under pressure and remain flexible as priorities change; ability to effectively communicate orally and in writing and speak in front of groups.
Requires ability to work under minimal supervision; exercise sound judgment and confidentiality.
Requires ability to comply with Resident rights, all regulatory requirements, and all Company policies, procedures and guidelines.