Assisted Living Housing Manager

Three Pillars Senior Living Communities•Dousman, WI

45d•$25 - $30

About The Position

Make a meaningful impact with Three Pillars Senior Living Communities, located in Dousman, WI! We're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun! Our Team Members Say It Best, at Three Pillars, you'll be: Valued for your dedication and compassion Empowered to grow-both professionally and personally Inspired by a strong culture of care and collaboration Welcomed into a close-knit, mission-driven community

Requirements

Bachelor's degree in business, Human Services, Healthcare Administration, or a related field preferred.
Valid Wisconsin driver's license with a clean driving record.
At least 5 years of experience in admissions, sales, or care coordination within senior living, acute care, or long-term care settings preferred.
Strong written and verbal communication skills, with the ability to deliver effective presentations and engage diverse audiences.
Proven ability to apply effective sales strategies, manage leads, and close admissions; goal-oriented and results-driven with a strategic mindset.
Demonstrated ability to remain calm and professional while working with residents and families in emotionally sensitive or challenging situations.
Proficient in Microsoft Office; experience with CRM or marketing management software (e.g., Answers on Demand) is a plus.

Responsibilities

Serve as the primary point of contact for residents and families, addressing concerns, promoting engagement through councils and committees, and connecting them with appropriate internal teams and external resources.
Manage the full admissions process including inquiries, tours, lead tracking, application completion, financial documentation, and new resident orientation to ensure a smooth transition into the community.
Collaborate with interdisciplinary teams on move-ins, move-outs, discharge planning, and ongoing care coordination-ensuring all documentation, records, and resident needs are handled accurately and compassionately.
Support marketing and outreach efforts, maintain promotional materials, and model excellence by fostering a collaborative, high-quality community culture among staff, residents, and families.