Porter Logistics-posted 8 days ago
Full-time • Mid Level
Onsite • Atlanta, GA

The Assistant Operations Manager will serve as the right hand to the Operations Manager for our highest-volume facility. You will help lead daily warehouse operations, support a large team, and ensure the building runs efficiently, safely, and accurately across receiving, inventory, picking, shipping, and client communication. This is an onsite, full-time position. You will be deeply involved in the day-to-day running of the warehouse and will step in as acting Operations Manager when needed. This role is perfect for someone who is ready to move up from Warehouse Lead / Supervisor into broader operational responsibility—or a current manager who thrives in a hands-on, high-volume environment.

  • Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping.
  • Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.
  • Help lead a team of warehouse associates, leads, and forklift operators.
  • Support the Operations Manager with coaching, training, performance feedback, and accountability.
  • Promote Porter’s core values: team player, integrity, consistency, ownership, thoroughness, and positivity.
  • Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.
  • Ensure correct product handling, storage, labeling, and documentation.
  • Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions.
  • Help maintain 99%+ inventory accuracy through disciplined process control.
  • Assist with scheduling labor based on volume forecasts and staffing needs.
  • Monitor productivity and identify opportunities to optimize labor allocation.
  • Support new-hire onboarding and continuous cross-training.
  • Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients.
  • Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally.
  • Help ensure customers receive accurate, on-time service every day.
  • Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control.
  • Help document SOPs and implement new processes.
  • Support operational readiness for new clients, product lines, or workflows.
  • Step in to lead the full operation when the Operations Manager is offsite.
  • Provide leadership presence and decision-making authority needed to keep the building running smoothly.
  • 2–4 years of warehouse operations experience, ideally in a 3PL or high-volume environment.
  • Experience leading teams (Lead, Supervisor, or similar role).
  • Strong understanding of WMS systems, RF scanning, and inventory control processes.
  • Ability to thrive in a fast-paced environment and pivot quickly as priorities change.
  • Strong communication and leadership skills with a focus on accountability and accuracy.
  • Hands-on work ethic—willing and able to be on the floor daily with the team.
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