Assistant Warehouse Operations Manager

NRI 3PL•Palmer Township, PA

9h•$75,000 - $95,000

About The Position

The Assistant DC Manager will be an extension of the DC Manager and have a focus on the performance of the shift, at a high level, while supporting the Supervisors and never losing sight of labor planning, LEAN/Continuous Improvement, and team performance. As a rapidly growing company, innovation is critical to NRI as we strive to continue to be a leader in the fast-paced changes of our industry. The following flexible schedule is available for this role: Monday - Friday 10AM - 6:30PM OR 11AM 7:30PM Starting Pay: $75,000 - $95,000 Location: 2325 Newlins Road, Easton PA 18045

Requirements

A solutions focused approach to everything you do.
A Bachelor’s degree in Business, Logistics or related field and/or 5 years of relevant work experience.
Ability to work under pressure
Lives in accordance to and can make decisions based on our company values (visit http://www.nri-distribution.com [http://www.nri-distribution.com] to look them up).
Ability to collaborate, interact, communication at all levels of organization and team building.
Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities and escalations
Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments

Nice To Haves

Excellent technical capabilities, inclusive of tier one WMS experience.
Proficiency in MS Office Applications
The ability to be flexible and adapt to changing priorities (i.e., ability to adjust work schedule due to business needs.)
The ability to bring cross-functional teams together to collaborate on projects.
Excellent people and personal skills
Background in apparel and/or footwear in a pick and pack environment, preferred but not required
Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety.

Responsibilities

Accountable for the overall performance of their assigned facilities/shifts, as defined by key performance indicators.
Maintains a perspective on the operational goals and demands of the business and prioritizes workloads with an understanding of this information.
Plans and communicates production goals and expectations to Supervisors.
Makes required staffing, process, and facility changes or alterations in order to increase organizational efficiencies and meet client goals.
Works with the People Experience Team regarding staffing levels, performance management and related plans and communications.
Provides regular production reports, actual and forecasted, and maintains information on revenues and fees, space, throughput, shift allocation and labor.
Provides guidance to the Client Services, Shipping, Receiving, Returns Supervisor and Order Fulfillment, VAS Supervisor.
Trains, develops and mentors and promotes accountability for all Supervisors.
Sets expectations and facilitates resolutions of any gaps.
Participates in performance review process and approves any wage increases.
Provides final approval for hourly wage increase based on Supervisor’s recommendation.
Plans, coordinates, and authorizes all annual vacations for Supervisors, ensuring proper coverage.
Maintains a safe work environment for their facilities.
Participates in the hazard assessment process.
Participates in facility inspections
Works with Supervisor(s) on tool box talks.
Participates in accident investigations.
Actively involved in resolution of any safety deficiencies identified via the above processes.