Assistant Vice President Williamsport Market

Service 1st Federal Credit Union • Williamsport, PA

5d • Hybrid

About The Position

An Assistant Vice President Branch Market's primary responsibility is to facilitate the growth and development of the branch with total deposits under $100 million while ensuring exceptional member service is being delivered. To accomplish this, the Assistant Vice President Branch Market is responsible for supervising the Assistant Market Manager and/or Financial Service Specialists and overseeing the member services operations of the branch. Also, the Assistant Vice President Branch Market is responsible for exercising independent judgment in the areas of branch operations and staffing and providing a full array of deposit and lending services.

Several Service 1st branches utilize a unique retail operation branch design. This 'in-store' model provides for a high touch, member centric sales and service delivery strategy. There is no traditional teller counter or window. Members are to be greeted by a team member, and conduct transactions at freestanding 'pods'. This is designed to put member service employee's side-by-side with our members in a casual, conversational atmosphere.

This position is eligible for a hybrid work from home schedule, as set and approved by the positions manager in accordance with the credit union's Remote Work policy.

Requirements

• Three years to five years of similar or related experience in a Credit Union or banking environment. Prior supervisory and consumer lending experience preferred.
• A high school education or GED.
• Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• Requires intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.)
• Strong leadership, compliance, sales, business development, organizational planning and communication skills are required.
• Qualified candidates must also demonstrate strong skills using technology and digital tools including personal computers, personal finance software, mobile applications and virtual meeting and communication platforms.
• Requires the expression or exchanging of ideas by means of the spoken word to communicate with members in person and using the telephone.
• Requires the ability to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication, including making fine discrimination in sound.
• Repetitive finger movements to perform typing or otherwise working with paper and electronic files and documents.
• Requires close visual acuity to prepare and analyze data and figures; view a computer screen; read and assess work quality.
• State of Pennsylvania residency required.
• In order to be approved to work from home, a cable modem or fiber internet connection is required which must have minimum service speed of 10M download / 2M upload, with less than 1% packet loss. Internet service and modem are the employee's expense.

Responsibilities

• Monitors branch operating results relative to established objectives and ensures appropriate steps are taken to correct unsatisfactory conditions.
• Provide deposit services information to members and recommend appropriate products to meet their needs. Manage the lending function for the branch.
• Hires, reviews, schedules, trains, and monitors the work of branch personnel. Conducts performance reviews and allocates resources to meet operational needs within the department.
• Maintains communications with main office and management; prepares and submits standard reports; attends scheduled management meetings.
• Represents the branch and credit union as appropriate in relationships with members, sponsor organizations(s), suppliers, other financial institutions and similar groups.
• Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED