Assistant Vice President- Salesforce Delivery Leader
About The Position
Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is anâ¯advanced technology services and solutions company that deliversâ¯lastingâ¯value for leading enterprisesâ¯globally.â¯Through ourâ¯deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.â¯Powered by curiosity, courage, and innovation,â¯our teamsâ¯implementâ¯data, technology, and AIâ¯toâ¯create tomorrow, today.â¯Get to know us atâ¯genpact.comâ¯and onâ¯LinkedIn,â¯X,â¯YouTube, andâ¯Facebook Inviting applications for the role of Assistant Vice President- Salesforce Delivery Leader The Salesforce Delivery Leader oversees the successful execution of Salesforce programs and projects, ensuring alignment with business goals, client expectations, and technical excellence. This role blends strategic leadership, delivery management, and deep Salesforce expertise to drive digital transformation.
Requirements
- B.E or B.Tech or MCA
- Relevant years of experience in IT delivery, with strong Salesforce program management background
- Proven track record of managing large-scale Salesforce implementations
- Deep understanding of Salesforce architecture, integration, and customization
- Strong leadership in Agile, DevOps, and hybrid delivery models
- Experience managing onshore/offshore teams and vendor relationships
- Excellent communication, stakeholder management, and conflict resolution skill
Nice To Haves
- Salesforce certifications such as:
- Salesforce Administrator
- Salesforce Consultant (Sales/Service/Field)
- PMP or Prince2
- Agile/Scrum Master
Responsibilities
- Lead end-to-end delivery of Salesforce engagements across Sales Cloud, Service Cloud, Revenue Cloud, Field Service, and custom solutions
- Manage project planning, execution, and governance across multiple accounts or programs
- Collaborate with clients to define scope, timelines, and success metrics
- Ensure quality, compliance, and performance across all delivery streams
- Drive resource planning, forecasting, and fulfillment across global teams
- Act as a primary escalation point for delivery issues and risks
- Support pre-sales activities, solutioning, and proposal development
- Foster continuous improvement through automation, innovation, and best practices
- Drive delivery-led growth by identifying new opportunities within existing accounts
- Represent the organization in executive client meetings, QBRs, and industry forums
- Align delivery outcomes with business transformation goals
Benefits
- Lead AI-first transformation - Build and scale AI solutions that redefine industries
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Number of Employees
5,001-10,000 employees
