Assistant Vice President- Salesforce Delivery Leader

Genpact LTD•New York, NY

44d•$100,000 - $125,000

About The Position

The Salesforce Delivery Leader oversees the successful execution of Salesforce programs and projects, ensuring alignment with business goals, client expectations, and technical excellence. This role blends strategic leadership, delivery management, and deep Salesforce expertise to drive digital transformation.

Requirements

B.E or B.Tech or MCA
Relevant years of experience in IT delivery, with strong Salesforce program management background
Proven track record of managing large-scale Salesforce implementations
Deep understanding of Salesforce architecture, integration, and customization
Strong leadership in Agile, DevOps, and hybrid delivery models
Experience managing onshore/offshore teams and vendor relationships
Excellent communication, stakeholder management, and conflict resolution skill

Nice To Haves

Salesforce Administrator
Salesforce Consultant (Sales/Service/Field)
PMP or Prince2
Agile/Scrum Master

Responsibilities

Lead end-to-end delivery of Salesforce engagements across Sales Cloud, Service Cloud, Revenue Cloud, Field Service, and custom solutions
Manage project planning, execution, and governance across multiple accounts or programs
Collaborate with clients to define scope, timelines, and success metrics
Ensure quality, compliance, and performance across all delivery streams
Drive resource planning, forecasting, and fulfillment across global teams
Act as a primary escalation point for delivery issues and risks
Support pre-sales activities, solutioning, and proposal development
Foster continuous improvement through automation, innovation, and best practices
Drive delivery-led growth by identifying new opportunities within existing accounts
Represent the organization in executive client meetings, QBRs, and industry forums
Align delivery outcomes with business transformation goals

Benefits

Lead AI-first transformation - Build and scale AI solutions that redefine industries
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

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