Assistant Vice President, Insights and Analytics

Navy Federal Credit UnionVienna, VA
33d

About The Position

Oversee and direct the data science, process improvement, and experience analytics functions for Digital with a focus on delivering actionable insights, analytics initiatives, and process improvements aligned with the organization’s strategic goals and transformation initiatives. To coordinate, assess, and synthesize a wide range of intelligence sources (including behavioral data, member-reported feedback, collaborative member research, impact and outcome measurements, competitive benchmarking, and system performance) to support data-driven decisions for Digital in pursuit of organizational and enterprise priorities. To continuously monitor and evaluate team workloads, adjusting as needed to ensure quality, staff performance, and alignment with organizational, portfolio, and enterprise, goals. Serve as subject matter expert pertaining to data functions, systems, policies and/or procedures. Act as VP in the incumbent’s absence.

Responsibilities

  • Oversee and direct the data science, process improvement, and experience analytics functions for Digital
  • Deliver actionable insights, analytics initiatives, and process improvements aligned with the organization’s strategic goals and transformation initiatives
  • Coordinate, assess, and synthesize a wide range of intelligence sources to support data-driven decisions for Digital in pursuit of organizational and enterprise priorities
  • Continuously monitor and evaluate team workloads, adjusting as needed to ensure quality, staff performance, and alignment with organizational, portfolio, and enterprise, goals
  • Serve as subject matter expert pertaining to data functions, systems, policies and/or procedures
  • Act as VP in the incumbent’s absence

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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