Assistant Vice President Employee Availability & Workers Compensation Administration

Metropolitan Transportation Authority

89d • $148,973 - $204,295

About The Position

New York City Transit is seeking a strategic and results-oriented Assistant Vice President (AVP) Employee Availability & Workers Compensation Administration to join the Office of the Chief Administrative Officer. Reporting to the Chief Administrative Officer, this senior executive will lead citywide strategies and programs related to employee availability including special investigations, Workers' Compensation, and operational efficiency across NYCT. The AVP will oversee the Workers' Compensation division, including the performance of a Third-Party Administrator (TPA), ensure compliance with regulatory and contractual obligations, and reduce controllable absenteeism across the organization. This position plays a key role in legal coordination, policy implementation, and fraud investigation efforts. The AVP will supervise multidisciplinary teams and build partnerships with internal departments and external entities such as the NY State Workers' Compensation Board and law enforcement agencies.

Requirements

• A Baccalaureate Degree from an accredited college in Business Administration or a related field of study.
• Ten (10) years of relevant experience, of which five (5) must have been in a managerial or supervisory capacity.

Nice To Haves

• Experience managing Workers' Compensation operations (excluding FELA) and benefits administration.
• Experience leading internal investigations related to questionable or fraudulent claims.
• Experience overseeing the TPA and monitoring service level agreements and contractual compliance.
• Experience coordinating cross-departmental efforts to improve employee availability and reduce costs.

Responsibilities

• Lead citywide strategies and programs related to employee availability, special investigations, and Workers' Compensation.
• Oversee the Workers' Compensation division and the performance of a Third-Party Administrator (TPA).
• Ensure compliance with regulatory and contractual obligations.
• Reduce controllable absenteeism across the organization.
• Play a key role in legal coordination, policy implementation, and fraud investigation efforts.
• Supervise multidisciplinary teams and build partnerships with internal departments and external entities.
• Manage Workers' Compensation operations and benefits administration.
• Lead internal investigations related to questionable or fraudulent claims.
• Oversee the TPA and monitor service level agreements and contractual compliance.
• Coordinate cross-departmental efforts to improve employee availability and reduce costs.
• Provide and develop department strategy, performance reporting, and cost-saving recommendations to senior leadership.
• Serve as a key advisor to the CAO on issues related to policy compliance, claims litigation, audits, and availability-related initiatives.
• Liaise with legal, labor relations, risk management, and compliance units on availability and claims matters.
• Maintain strong working relationships with external investigators, regulatory entities, and prosecutors.
• Represent NYCT in official forums, audits, and industry events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transit and Ground Passenger Transportation
• Education Level: Bachelor's degree