Assistant Vice President, Deposit Operations Manager

Ambler Savings Bank•Ambler, PA

1d•Onsite

About The Position

Responsible for the administration and efficient operation of the Bank’s deposit operations department. The following duties are illustrative: Oversees and supervises the activities of the deposit operations department to ensure efficient and effective operations in accordance with internal policies and procedures and applicable banking laws and regulations. Oversees the Bank’s cash management services; ensures proper set-up of services and excellent customer support; performs various reviews of customers and activity. This includes developing an understanding of the core processing system and its integrations to Digital Banking/Cash Management. Recommends strategies for Deposit Operation/Digital Banking and implements selected approaches. Ensures the department is providing excellent customer support for questions/issues with account activity, online banking, ATM/debit cards, telephone banking, mobile banking, account statements, wire transfer, ACH, positive pay, electronic transfer disputes, cash management and other deposit products and services. Monitors actions taken with stop pays, NSF items, ACH rejects, wire transfers, OFAC checks, in-clearing items, electronic transfer disputes, return deposit items, or other posting issues. Reviews various analytic reports generated for mobile deposit limits, debit card limits, checks holds, exceptions, maintenance, etc. Oversees the dormant accounts/escheat process, the decedent reporting to the PA Dept. of Revenue, and the quarterly reporting of IOLTA accounts to PA IOLTA Board. Monitors wire transfer activity; ensures wires are processed timely; approves/releases outgoing wires; and reviews OFAC exceptions. Acts as the IRA Specialist for the Bank; reviews new accounts and RMD distributions. Researches and responds to any subpoenas, writs, levies, garnishments, and other legal documents received. Lead audit response and monitoring requests. Ability to manage projects of all sizes.

Requirements

Demonstrated management, supervisory and leadership skills
Proficient reading, writing, grammar, and mathematics skills
Demonstrated experience performing key responsibilities
Strong customer service skills
Knowledge of current banking regulations and regulatory reporting requirements
Proficient interpersonal relations and communicative skills
The ability to make decisions
Strong PC skills, including Microsoft Word and Excel
Clearly communicates in English
Visual and auditory skills
Detail oriented, strong organizational skills and a high degree of accuracy
B.S. or B.A. degree in Business or related field preferred
Specialized bank education and training including deposit operations training.
A minimum of five to eight (5-8) years’ experience in the financial services industry at a supervisory level, including branch and deposit operations experience.

Nice To Haves

NACHA certification (AAP and/or APRP) a plus.

Responsibilities

Oversees and supervises the activities of the deposit operations department to ensure efficient and effective operations in accordance with internal policies and procedures and applicable banking laws and regulations.
Oversees the Bank’s cash management services; ensures proper set-up of services and excellent customer support; performs various reviews of customers and activity.
Recommends strategies for Deposit Operation/Digital Banking and implements selected approaches.
Ensures the department is providing excellent customer support for questions/issues with account activity, online banking, ATM/debit cards, telephone banking, mobile banking, account statements, wire transfer, ACH, positive pay, electronic transfer disputes, cash management and other deposit products and services.
Monitors actions taken with stop pays, NSF items, ACH rejects, wire transfers, OFAC checks, in-clearing items, electronic transfer disputes, return deposit items, or other posting issues.
Reviews various analytic reports generated for mobile deposit limits, debit card limits, checks holds, exceptions, maintenance, etc.
Oversees the dormant accounts/escheat process, the decedent reporting to the PA Dept. of Revenue, and the quarterly reporting of IOLTA accounts to PA IOLTA Board.
Monitors wire transfer activity; ensures wires are processed timely; approves/releases outgoing wires; and reviews OFAC exceptions.
Acts as the IRA Specialist for the Bank; reviews new accounts and RMD distributions.
Researches and responds to any subpoenas, writs, levies, garnishments, and other legal documents received.
Lead audit response and monitoring requests.
Ability to manage projects of all sizes.