QBE-posted 4 days ago
$80,000 - $120,000/Yr
Full-time • Entry Level
Hybrid • New Orleans, LA
5,001-10,000 employees

The purpose of this role is to support energy liability underwriters by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines.

  • Provide recommendations on business improvement, focusing on Turnaround Time (TAT)/Service Level Agreement (SLA) opportunities.
  • Maintain product, system, and process knowledge.
  • Ensure compliance with QBE policies, procedures, and relevant legislation.
  • Resolve escalated complaints promptly.
  • Establish and maintain a good working relationship with stakeholders.
  • Monitor pending items from brokers and clients for existing policies, following required processes and guidelines.
  • Assist with new submission reviews, buyer research, and underwriting model completion to minimise risk and contribute to business growth.
  • Assist with the preparation of binder and policy documents, adhering to deadlines and guidelines.
  • Track new and pending claims status by liaising between the company and broker.
  • Some relevant work experience.
  • Tertiary Degree or equivalent combination of education and work experience.
  • Experience in BPO industry with shifting schedules.
  • Hybrid Working – a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
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