Assistant Transportation Supervisor

Duke Careers • Durham, NC

57d • $18 - $27

About The Position

Coordinates and participates in activities involved in the scheduling, operations, and maintenance of Duke University transit vehicles; schedule operators when needed and coordinate charters. Work Performed Oversee and coordinate activities involved in scheduling, operation, staffing and maintenance of University transit vehicles for passenger use; operate vehicles when/if necessary. Develop and coordinate vehicle route and charter activities; assist customer in determining type of vehicle to meet customer's needs; apprise customer of charter charges; schedule charter, complete forms and secure staffing and bill customer accordingly; prep and clean vehicle prior to as needed. Coordinate scheduling and dispatched employees to route; monitor fuel deliveries and fuel supplies; order fuel when needed; change prices on fuel pumps as needed. Plan and schedule work for operators ensuring proper distribution of work assignments and adequate staffing of transit vehicles; oversee various personnel actions including, but not limited to, shift work, charters, substitutions, vacation schedules, and overtime work schedules. Maintain operational records including, but not limited to, report and daily report on incidents/accidents; verify accuracy of these and other records and ensure that records are properly maintained. Assist in the development of preventive maintenance programs for University transit vehicles and equipment; inspect vehicles to ensure that they are in safe and proper operating condition; schedule maintenance and repairs for vehicles as needed. Train and instruct employees in the safe and proper performance of the work element, operations of vehicles, and use of equipment as needed; monitor performance and provide follow-up instruction where needed; answer all telephone inquiries and address concerns/ issues as needed. Operate current and new transportation-related products and services, analyze equipment requirements, recommend purchase of new products, supplies and equipment. Review and evaluate procedures and recommend methods for increasing efficiency and cost reduction on a monthly basis. Maintain daily paperwork and email of ongoing active transportation office. Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Requirements

• Work requires the ability to provide instructions, prepare reports and coordinate the work of others generally equivalent to a high school education.
• Work requires two years experience in transportation services.
• OR AN EQUIVALENT COMBINATION OF EDUCATION AND/OR EXPERIENCE
• North Carolina Class A or B CDL with passenger endorsement required.

Responsibilities

• Oversee and coordinate activities involved in scheduling, operation, staffing and maintenance of University transit vehicles for passenger use; operate vehicles when/if necessary.
• Develop and coordinate vehicle route and charter activities; assist customer in determining type of vehicle to meet customer's needs; apprise customer of charter charges; schedule charter, complete forms and secure staffing and bill customer accordingly; prep and clean vehicle prior to as needed.
• Coordinate scheduling and dispatched employees to route; monitor fuel deliveries and fuel supplies; order fuel when needed; change prices on fuel pumps as needed.
• Plan and schedule work for operators ensuring proper distribution of work assignments and adequate staffing of transit vehicles; oversee various personnel actions including, but not limited to, shift work, charters, substitutions, vacation schedules, and overtime work schedules.
• Maintain operational records including, but not limited to, report and daily report on incidents/accidents; verify accuracy of these and other records and ensure that records are properly maintained.
• Assist in the development of preventive maintenance programs for University transit vehicles and equipment; inspect vehicles to ensure that they are in safe and proper operating condition; schedule maintenance and repairs for vehicles as needed.
• Train and instruct employees in the safe and proper performance of the work element, operations of vehicles, and use of equipment as needed; monitor performance and provide follow-up instruction where needed; answer all telephone inquiries and address concerns/ issues as needed.
• Operate current and new transportation-related products and services, analyze equipment requirements, recommend purchase of new products, supplies and equipment.
• Review and evaluate procedures and recommend methods for increasing efficiency and cost reduction on a monthly basis. Maintain daily paperwork and email of ongoing active transportation office.
• Perform other related duties incidental to the work described herein.

Benefits

• Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees