Assistant Location Manager

First Student • St. Louis, MO

1d • Onsite

About The Position

At First Student, the Assistant Transportation Manager is a constant reflection of the company’s commitment to safety and customer service. This role is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts. First Student is a well-established organization with more than 120,000 employees across North America, offering stability, growth, and exceptional training. The company aspires to have a culture where all people are First, striving to attract and retain a diverse workforce and providing a drug-free workplace. First Student is a family of 60,000+ employees dedicated to safely transporting over 5 million students and passengers daily, with brands including Transco, Total Transportation, Maggies Paratransit, and GVC II. Employees are at the forefront of safety and innovation, creating and implementing advanced training and technology in the transportation industry. The company's mission is to provide unmatched care and the safest ride to school, ensuring students start and end their day with an exceptional experience. Core values include a focus on safety, care for students by ensuring welcoming and trusted vehicles, surpassing customer expectations, fostering teamwork, and setting the highest standards through innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence.

Requirements

• High school diploma or equivalent
• 3-5 years experience in transportation
• 2-3 years supervisory experience
• Computer literacy skills with Microsoft Word, Excel, and Outlook
• Familiar with basic vehicle mechanic processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Work extended hours regularly, including weekends
• Possess working vehicle to travel within service area as needed

Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner
• Interfaces with drivers regarding concerns and performance issues
• Investigates client complaints and coordinates resolutions
• Ensures achievement of on time performance goals
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
• Assist Contractual Manager with review and resolution of union grievances
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
• Audits and corrects athletic trip invoices based on company guidelines

Benefits

• Competitive Pay!
• Medical, dental, and vision insurance
• 401(k) with company contribution
• Paid time off and paid holidays
• Company-paid life insurance
• Stable employment with a well-established organization
• Opportunities for growth and internal advancement
• Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees