Assistant to the EMS Director

City of WhartonWharton, TX
6d

About The Position

The Assistant to the Emergency Medical Service (EMS) Director provides high-level administrative, operational, and logistical support to ensure the effective management of EMS programs, personnel, and daily operations. This position serves as a key liaison between the EMS Director, internal staff, partner agencies, and the public. Responsibilities include project coordination, scheduling, data management, compliance tracking, communications support, and assistance with planning and implementing EMS initiatives.

Responsibilities

  • Provides administrative support to the Emergency Medical Service (EMS) Director, which includes providing appropriate and accurate information to the public, department heads, and City Council.
  • Answers, screens, tracks, and handles routine correspondence, emails, and phone calls.
  • Accurately maintains the EMS Director’s calendar and organizes meetings.
  • Responds to difficult and sensitive complaints and information requests; routes inquiries to the appropriate department for resolution; follows up and advises the complainant of actions taken.
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