Assistant Ticketing Manager - The Complex Salt Lake City

AEG Worldwide • Salt Lake City, UT

1d • $53,060 - $65,000

About The Position

The Assistant Ticketing Manager builds and manages small-scale events in the appropriate ticketing systems. This position is also responsible for overseeing box office operations during events and maintains several processes within the Ticketing department to ensure overall success.

Requirements

• High School Diploma or its equivalency
• 2-4 years Box Office experience is required
• Experience working with ticketing agencies and box offices
• Experience in building ticketed events using ticketing software such as AXS
• Familiarity of basic math, accounting and budgeting principals
• Familiarity with AXS, Ticketmaster and other ticketing platforms
• Proficient in Microsoft Word, Excel, Outlook and Adobe Professional
• Must be organized, detail-oriented and self-motivated
• Ability to multitask, prioritize and remain calm in a fast paced environment
• Excellent interpersonal, written and verbal communication skills
• Must be able to work flexible schedule including nights, weekends and some holidays
• Knowledge of ticketing systems and ticketing inventory management

Nice To Haves

• Knowledge of music industry preferred

Responsibilities

• Work with internal departments, artist managers, agents, fan clubs, VIP companies and other partners to gather ticketing build information for general admission events ranging in capacity from 500-1500 attendees.
• Build and manage event in ticketing system to ensure deadlines for presales and onsales are met.
• Process ticket orders for artist management, record label, internal buys, sponsor, marketing and more.
• Manage box office operation and management for assigned events, including preparing ticketing seller banks, will call, coordinating with fan clubs on box office needs, end of night reporting, etc.
• Oversee the creation of marketing promotions by building offers and creating series links.
• Maintain the scheduling and maintenance of automated reports.
• Processes internal buys, marketing comps, sponsor, consignment, and other tickets as needed.
• Other ticketing related tasks as assigned.

Benefits

• Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees