Assistant Terminal Manager

Academy Bus•Hoboken, NJ

6d•$65,000 - $80,000

About The Position

As an Assistant Terminal Manager, you will learn to manage the daily operations of the terminal, working cross-functionally to support the overall safety and efficiency of service and operations. A major responsibility of the person in this role is establishing relationships with terminal leadership, schedulers, dispatchers, customer service, and sales teams to promote teamwork and improve efficiency of the operation as a whole. Planning and Dispatch responsibilities are also vital to this position. This person will report to the General Manager and will monitor and provide feedback on dispatch and operations performance. This is a salaried position but may require longer hours from time to time depending on overall work load and staff levels at the terminal. Earn an annual salary of $65,000-$80,000 per year. Pay rate commensurate with candidate experience level.

Requirements

Ability to manage in a fast paced, high change environment, while maintaining a positive attitude
Solid internal and external customer service skills
Organized, analytical, and drive for results
Instinct for process improvement
Ability to assess and coordinate logistics plans
Adaptable to varying levels of technology
Proficient in Excel
Effective written and verbal communication skills

Nice To Haves

Must have experience as a dispatcher at Academy
Knowledge of DOT, FMSCA, and OSHA regulations

Responsibilities

Build and develop cross-functional relationships with terminal leadership, planners, schedulers, dispatchers, customer service, and sales teams
Analyze charter schedules and itineraries to ensure adequate resources are in place and in compliance with DOT regulations
Manage execution of action items, coordinate resources, and manage the lines of communication across teams
Manage employee relations
Participate in strategic projects and initiatives