Assistant Tennis Professional

Four Seasons Hotels and Resorts•Lanai City, HI

1d•$28•Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for an Assistant Tennis Professional who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. WHAT YOU’LL DO The Assistant Tennis Professional supports the Head Tennis Professional in delivering exceptional tennis and pickleball programs by leading private lessons, clinics, and group activities for guests of all ages and skill levels. This role plays a key part in creating engaging, high-quality experiences that reflect the highest standards of instruction, guest service, and professionalism.

Requirements

Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
Valid Hawaii Driver’s License
Ability to stand for extended periods, lift up to 60 lbs, and push/pull as needed during shifts
Minimum 1 year of experience in the tennis industry as a full-time instructor preferred; experience in a resort, country club, or luxury tennis environment is a plus
Strong customer service skills with keen attention to detail and the ability to maintain an organized workspace
Professional demeanor with the ability to remain composed in a fast-paced, medium-volume setting
Willingness to learn and assist with group programming, including adult cardio tennis, junior clinics, and advanced player clinics
Ability to work individually with players of all levels, from beginner to advanced
Minimum NTRP rating of 4.5 required; 5.0 preferred

Responsibilities

Assist the Head Tennis Professional in delivering tennis and pickleball lessons, clinics, and group programming; support pickleball growth; manage pro shop systems, retail needs, racquet stringing, and equipment recommendations.
Provide a welcoming, high‑level guest experience including facility orientation, program explanation, equipment and towel service, and accurate entry of guest information into the reservation system.
Maintain the tennis shop and facilities, including court setup and breakdown, cleaning, organizing retail areas, and keeping supplies fully stocked.
Answer phones and manage reservations to Four Seasons standards, while professionally assisting guests with resort and local information.
Maintain strong knowledge of programs and court availability, anticipate guest needs, recognize returning guests, and provide personalized service.
Ability to drive to support coverage at the Koele Tennis Facility in Lanai City.

Benefits

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!

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