About the position
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Responsibilities
- Ensure that all Members and Guests check in when using the Club and that all Members are addressed by name.
- Answer telephones promptly and courteously and direct all calls to the appropriate areas.
- Must be knowledgeable of Club Policies.
- Connect Members to other Members through ongoing contact and promotion of club activities.
- Create personalized service for Members.
- Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
Requirements
- Customer service experience.
- High school diploma or equivalent.
