Assistant Team Leader of Prepared Foods FOH

Plum Market • FL

70d

About The Position

The Prepared Foods Assistant Team Leader – Front of House (FOH) supports the daily operations of the Prepared Foods Department, ensuring all food stations—such as the pizza counter, carving station, showcase, food bars, and grab-and-go—are fresh, full, and clean. This role leads by example in delivering exceptional Guest Service, managing FOH team performance, and partnering with Back of House (BOH) leadership to create a cohesive, high-performing environment. The Assistant Team Leader also supports catering execution and plays a key role in team development and departmental success.

Requirements

• Proven leadership experience in foodservice or retail, with a focus on Guest Service and team development.
• Strong understanding of food safety, sanitation, labeling, and product rotation practices.
• Catering experience and comfort in leading both in-house and external food service execution.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• ServSafe Manager Certification preferred.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Physical ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

Responsibilities

• Partner with the Team Leader to deliver a seamless FOH experience and cohesive department leadership.
• Provide outstanding Guest Service and model best-in-class service standards for the team.
• Oversee the daily operation of FOH revenue centers, ensuring full, fresh, and visually appealing displays.
• Lead catering production and service, building strong relationships with catering Guests.
• Interview, hire, train, and develop Team Members, providing clear expectations and consistent feedback.
• Support scheduling and labor management in alignment with budget and department needs.
• Address Guest and Team Member concerns with professionalism and empathy.
• Collaborate with Store Leadership on performance reviews, coaching, and disciplinary processes.
• Maintain all food safety, sanitation, and operational procedures in accordance with Plum Market policies.

Benefits

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Grow Your Passion – Learn about great food while advancing your skills and knowledge.
• Comprehensive Training – We invest in our Team Members with exceptional training programs.
• Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
• Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
• Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 501-1,000 employees