Assistant Taproom Manager

Eastern Market Brewing Co•Ferndale, MI

About The Position

Ferndale Project is our community hub and the experimental arm of the company - a place where new ideas, flavors, and experiences come to life. As part of the Elephant & Co. family, it reflects our commitment to creativity, collaboration, and connection. The Assistant Taproom Manager plays a key role in supporting the day-to-day operations of the taproom, working closely with the front-of-house team to deliver a welcoming, high-quality experience for every guest. From maintaining smooth service during busy shifts to fostering a strong team environment, this role is at the heart of what makes the Ferndale Project special. This is a tipped position and does not include direct managerial responsibilities.

Requirements

Open availability, including weekends and ability to work morning or evening shifts.
Strong decision-making and problem-solving skills in a fast-paced environment.
Confidence in using resources to make smart, in-the-moment decisions.
Ability to be on your feet for long periods and comfortably lift/push/pull up to 50 lbs.
Great communication skills and a genuine passion for hospitality and teamwork.

Responsibilities

Create memorable moments by engaging guests, answering questions, and offering warm, genuine service.
Take ownership of guest-facing areas, including the taproom and patio, to ensure they're clean, welcoming, and on-brand.
Support the Taproom Manager with operational tasks such as cash handling, inventory, and enforcing SOPs.
Lead by example: set up the space for AM shifts and ensure closing duties are completed properly.
Foster a positive team environment by offering real-time feedback and promoting a culture of support.
Communicate clearly and consistently via email, text, and group channels.
Adhere to all health, safety, and alcohol service standards.

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