Assistant Supervisor, Eloise May Library

Arapahoe Libraries • Denver, CO

3d

About The Position

Eloise May Library is a busy, high-impact branch that serves a broad and diverse neighborhood. It is a trusted space for youth and teens, families, and adults seeking connection, learning, and support. As Assistant Supervisor, you play a key role in maintaining smooth daily operations while supporting staff and modeling excellent public service. This role requires presence, adaptability, and a steady leadership approach, particularly during high-traffic periods and moments that call for thoughtful decision-making.

Requirements

• Two years of library experience providing direct service to patrons
• Experience training, teaching, or mentoring others
• Strong communication, leadership, and decision-making skills
• Ability to work independently, take initiative, and support team priorities
• Availability to work evenings and weekends
• Proficiency in Microsoft 365 and ability to learn new technologies

Nice To Haves

• Knowledge of library resources and advisory services across formats
• Experience working with youth and teens in a public-facing environment
• Spanish language skills or experience serving multilingual communities

Responsibilities

• Build welcoming, respectful connections with patrons and staff, modeling people-centered service
• Assist patrons with advisory, reference, and technology needs across formats
• Promote library programs, resources, and services through daily interactions
• Address concerns with empathy, clarity, and a solutions-focused approach while maintaining a safe environment
• Partner with the Branch Supervisor to support daily operations, scheduling, and task coordination
• Assist with hiring, onboarding, training, and mentoring staff
• Serve as supervisor-in-charge when needed, providing calm, consistent leadership
• Support team communication, meetings, and recognition of staff contributions
• Lead by example, fostering collaboration, accountability, and shared ownership of goals
• Work alongside staff to provide guidance, coaching, and real-time feedback
• Balance hands-on support with leadership responsibilities in a busy public setting
• Encourage curiosity, learning, and continuous improvement within the team
• Stay current on library resources, services, and operational expectations
• Engage with internal communications to support alignment and shared understanding
• Pursue professional growth while encouraging development opportunities for staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed