Assistant Supervisor-Security Officers

Mayo Clinic • Eau Claire, WI

80d

About The Position

Mayo Clinic Global Security Asst. Supervisors assists in overseeing the activities and supervision of Security Officers on an assigned shift by providing input, recommending appropriate action, and dissemination of information. They participate in the hiring and training of new Security Officers. They will provide input into staff appraisals and assist with timekeeping duties on occasion. They will perform routine security officer functions as needed in conjunction with Asst. Supervisor duties. This role supports and instills Mayo Clinic's mission, vision, and values within the department. The Asst. Supervisor might be the point of contact in an emergency situation until Security Leadership is on site. May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers.

Requirements

• Bachelor's degree with one year of security, healthcare, law enforcement or military experience.
• Associates degree with three years of security, healthcare, law enforcement or military experience.
• HS/GED with five years of security, healthcare, law enforcement or military experience.
• Ability to work nights and weekends for security assignments.
• Must have and maintain a valid driver's license and acceptable driving record.
• Must obtain Advanced Level Certification from the International Association for Healthcare Security and Safety (IAHSS) within 12 months.
• Training certification in AVADE Workplace Violence Training, basic CPR and AED, required within 1 year.
• Defensive tactics certification required within 1 year.

Nice To Haves

• Bachelor's degree preferred.
• Experience in a healthcare setting preferred.
• Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation.
• Technical aptitude to work with Security Technology.
• Strong sense of customer service and interpersonal skills.
• Strong written and verbal communication skills.
• Strong problem-solving skills.

Responsibilities

• Assist in overseeing the activities and supervision of Security Officers on an assigned shift.
• Participate in the hiring and training of new Security Officers.
• Provide input into staff appraisals and assist with timekeeping duties.
• Perform routine security officer functions as needed.
• Support and instill Mayo Clinic's mission, vision, and values within the department.
• Act as the point of contact in emergency situations until Security Leadership arrives.
• Utilize security vehicle as needed.
• Enforce Mayo policies and respond to complaints and service calls.
• Prepare incident reports and activity logs.
• Work in the Security control centers.
• Manage altercations and emergency crises effectively.
• Assist patients, volunteers, visitors, and staff with emergency evacuations.
• Make effective decisions as an emergency first responder.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree