Assistant Supervisor, Merchandise (Part Time)
About The Position
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! In this key role, you will oversee one of our in-park Merchandise business units (Retail, Photos, Events, Vending) while inspiring and guiding a team of frontline ambassadors. Compensation Rate : $14.25/hr What you get to do:
Requirements
- At least 18 years old
- High School Diploma or GED
- Proficient in all Microsoft Office products.
- Must be a self-starter with excellent organizational and time management skills.
- Ability to multitask projects/tasks at the same time and meet strict deadlines.
- Excellent problem solving and conflict resolution skills.
- Ability to adjust quickly to ever changing business demands.
- Ability to frequently lift/move up to 50 pounds, stand and sit for prolonged periods of time.
- Ability to kneel, squat, bend, reach overhead, climb a ladder, and walk for prolonged periods of time.
- Ability to work in all weather conditions: sun, extreme heat, cold, rain.
- Ability to perform all types of cleaning duties, including use of cleaning chemicals.
- Busch Gardens is open 365 days a year . Candidate must be able to work a variety of shift times to fit the business need, this includes shifts that are early, late, on weekends, and on holidays.
Nice To Haves
- Theme Park or high-volume retail experience preferred.
Responsibilities
- Ensure Ambassadors are engaging guests and making a positive impact to service scores (GSAT).
- Financial responsibility over assigned locations (revenue, labor management ) .
- Assist with in-park cycle counts and annual physical inventory.
- Coach and course correct negative Ambassador behaviors, as needed.
- Ensure the safety of all Ambassadors and Guests.
- Turn a negative guest experience into a positive one, as needed.
- Communicate professionally and effectively with Ambassadors and Guests.
- Assist with in-park store changeouts and event setups.
- Train, coach, and provide regular performance feedback to all direct reports.
- Monitor facility integrity of all locations, to include maintaining attractive and functional displays.
- Manage inventory flow to your assigned locations by maintaining appropriate Min/Max levels.
- Perform other duties as assigned.
Benefits
- Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
