About the position
The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a temporary position that is intended to prepare talent for a stylist position to deliver quality professional services with an emphasis on the guest's total look. They support and are mentored by an Elite or Master Stylist for the first 3 months in role and focus on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist will continue to assist but also begin servicing guests of their own. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.
Responsibilities
- Deliver exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty, and retail shrink.
- Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products.
- Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing after month three.
- Perform product demonstrations with guests to drive sales and enhance the guest service experience.
- Support the execution of in-store events, promotions, and marketing initiatives.
- Stay informed regarding new and existing industry trends, products, and services.
- Maintain prompt, regular attendance.
- Develop guest relationships through consultations and appropriate retail and service recommendations.
- Serve all guests, including walk-in guests, in a timely and efficient manner.
- Establish professional peer and brand partner relationships.
- Share the benefits of the guest loyalty program with guests.
- Ensure compliance with Ulta Beauty's policies, procedures, and standards.
- Follow all safety, sanitation, and infection control procedures.
- Utilize appropriate booking and clientele systems to book guests for return services and events.
- Maintain outstanding store operational standards, including cleanliness of the salon and other assigned areas.
- Attend mandatory trainings and meetings for continuous professional development.
- Adhere to the Ulta Beauty dress code.
- Execute other operational tasks as directed.
Requirements
- Cosmetology license.
- Basic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services.
- Basic understanding of the use of equipment and chemicals needed to perform technical work.
- Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships.
Benefits
- Eligible for dental, vision, life, and disability benefits.
- Eligible for overtime pay as required by applicable law and tips paid by service guests.
- Full-time positions are eligible for paid time off.
