Assistant Studio Manager

Studio Three • Chicago, IL

5d • $18 - $20 • Onsite

About The Position

We are seeking an Assistant Studio Manager to join our growing team at our West Loop location in Chicago, IL. The Assistant Studio Manager is an outgoing, problem-solving, energetic individual who thrives in a fast paced environment and has a passion for fitness and the Studio Three brand. This role is key in building a cohesive, efficient team by using time management and leadership skills with the primary goal of delivering an exceptional customer experience.

Requirements

• Strong customer service skills and the ability to thrive in a fast paced environment.
• Must be able to stand for long durations of time.
• Must be able to lift/carry a minimum of 30lbs.
• 2+ years of customer service experience.
• Availability to work weekends

Nice To Haves

• 1+ years of team management experience is a plus.

Responsibilities

• Delivering an exceptional member experience within the club.
• Partnering with studio managers and other select team members to support lead generation & drive membership growth.
• Clearly communicating pertinent club information for each shift.
• Creating an inclusive and fun environment that strengthens the S3 Family and community.
• Educating club members and guests on all Studio Three services and amenities.
• Partnering with the Studio Manager for in-club events.
• Assisting in the delivery of seamless operations that are efficient and customer focused.
• Ensuring all areas of the club are clean and organized.
• Coaching and developing all front and back of house team members.
• Working within the company guidelines to ensure all departments are on brand and align with Studio Threes in-club boutique strategy.
• Assisting in the onboarding of all front and back of house team members.
• Partnering with membership & studio directors to oversee the first timer & new member onboarding process.

Benefits

• A competitive salary, benefits, and industry leading commission and growth opportunities for Studio Three employees.
• Complimentary studio membership.
• Perks, discounts and incentives with our retail, products and partnerships across all of our studios.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees