Assistant Store Manager

AutoZone-posted 3 months ago

Full-time • Entry Level

Glen Burnie, MD

5,001-10,000 employees

Motor Vehicle and Parts Dealers

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AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.

Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
Lead company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.
Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.
Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

Basic automotive parts knowledge.
Proven leadership experience with strong communication, decision-making, and sales-driving skills.
Demonstrates integrity, professionalism, and commitment to customer satisfaction.
Thrives in fast-paced environments while driving operational excellence and team engagement.
Capable of fostering a positive work culture focused on development and results.
Proficient in managing, analyzing, and reconciling Profit & Loss statements.
Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
Flexibility to work evenings, weekends, and holidays as business needs arise.

Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Service Excellence (ASE) Certification preferred.

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