Assistant Store Manager
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About The Position
As an Assistant Store Manager at AT&T, you will play a pivotal role in the daily operations of our retail store, ensuring that customers receive exceptional service and that the store meets its sales objectives. This position is designed for individuals with a strong background in retail and leadership, as you will partner closely with the Store Manager to oversee all aspects of store management. Your responsibilities will include assisting with merchandising, product launches, and coaching a team of retail sales consultants to achieve their sales and service goals. You will be instrumental in creating an extraordinary customer experience by leveraging your retail knowledge and leadership abilities. In this role, you will have access to the latest technology and resources that AT&T provides, allowing you to lead your team effectively. The company offers comprehensive paid training to set you up for success in your leadership journey. You will be expected to inspire your team through collaboration and high performance, utilizing your strategic perspective to champion change and drive results. Your ability to communicate effectively and solve problems will be crucial as you work with key stakeholders on initiatives that extend beyond the store environment. The ideal candidate for this position will have a minimum of three years of sales and/or customer experience in telecommunications or a related industry, along with prior management experience. You should possess well-developed planning, analytical, and problem-solving skills, as well as familiarity with wireless terminology and industry trends. This role is not just about managing a team; it’s about fostering a culture of excellence and ensuring that every customer interaction reflects AT&T's commitment to quality service.
