Assistant Store Manager

Genuine Parts Company-posted 3 months ago
Full-time • Entry Level
New Orleans, LA
101-250 employees
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Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

  • Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
  • Know how to provide daily leadership and create and sustain a culture of employee engagement
  • Know the importance of partnering with your teammates in order to drive company owned store initiatives
  • Care about people and profit
  • Want to join a team where you can learn and grow your career the opportunities are endless!
  • Lead a successful team, support the store manager, and manage in our fast-paced retail stores
  • Manage store operations to maximize sales, profits and customer service
  • Build, coach, train and engage crew team to deliver superior levels of customer care and business results
  • Inventory protection, asset management, operational and safety issues
  • Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
  • Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
  • Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
  • High school diploma or equivalent
  • Technical or trade school courses or degree completion
  • Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
  • Passion for delivering customer care and building long term relationships
  • Thrive off of working in a very fast paced and complex environment
  • Knowledge of cataloging and/or inventory management systems
  • Ability to lift 60lbs in some situations
  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
  • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
  • Entirely customer-centric (external/internal)
  • ASE Certifications
  • NAPA Know How
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a family feel
  • Company Culture that works hard, yet takes care of employees
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
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