assistant store manager, Pike Place Market

Starbucks Coffee Company • Seattle, WA

7h

About The Position

At Starbucks, we believe in creating a warm and welcoming space where every cup of coffee sparks connection. As an assistant store manager, you’ll lead and support your team of partners to deliver the Pike Place store experience, ensuring operational expectations are met every day. You’ll play a key role in executing store plans, leading shifts, and calling the plays that drive success. Your leadership will guide the team in maintaining high standards for customer service, inventory management, and store operations. You’ll also assist with scheduling to ensure the store runs smoothly and efficiently
What is 1912 Pike Place?
1912 Pike Place is our 1st store. It is where it all started. It is the spark that ignited our coffeehouse legacy and serves as a powerful symbol and cultural storytelling anchor, reminding us of where we began, how far we have come, and the possibilities that still lie ahead. Our customers come from around the world – inspired to visit because of the connections they make with our green apron partners in their community.

Requirements

• Customer Focus: Delivers legendary service that meets and exceeds all customers' expectations
• Ethics and Integrity: Adheres to Starbucks values, beliefs and principles during good and bad times
• Composure: Remains calm, maintains perspective and responds in a professional manner when faced with tough situations
• Decision-Making: Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment
• Experience with managing store operations, including multiple situations in a fast-paced and high volume environment
• Ability to act with a customer comes first attitude and coach customer service that meets or exceed customer expectations
• Open availability to ensure that all scheduled shifts have leadership coverage

Responsibilities

• Elevate the Pike Place experience by modeling exceptional customer service and coaching partners on our service and experience standards.
• Create moments of connection by addressing customer and partner concerns with professionalism, empathy, and care.
• Recognize and celebrate partners to foster engagement and a sense of belonging.
• Maintain a visible presence on the floor during shifts to actively coach and develop partners through real-time observation, intentional feedback, and hands-on support.
• Execute store quarterly action plans and priorities in partnership with the Store Manager
• Ensure operational excellence by monitoring inventory accuracy, adjusting orders, and maintaining cash management standards.
• Schedules partners and manages hours to balance operational needs with the partner and customer experience, recognizing the critical business investment in our success
• Lead hiring, onboarding, and performance management in collaboration with the leadership group to build a strong, capable in store team.
• Communicate effectively by cascading store updates and ensuring partners are informed and equipped to deliver the Pike Place experience.
• Champion safety and compliance by identifying and addressing risks to health, safety, and operations.
• Collaborate with the leadership team to execute the vision for Pike Place, including cultural storytelling and market engagement.

Benefits

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• You will also have access to backup care and DACA reimbursement.
• Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
• This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
• For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed