Assistant Store Manager Reports To: Store Manager Supervises: Key holders and Sales Associates Status: Full-Time Responsibilities: Leadership • Motivate the team by communicating the Alumni Hall vision • Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business • Participate in productive monthly staff meetings People Development • Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience • Coach team members in their job responsibilities to increase confidence and productivity • Ensure that all team members adhere to all employment policies • Recognize performance issues and assist the Store Manager in the development of action plans • Assist the Store Manager in the performance review process • Create a fun and exciting atmosphere for customers to shop in and for employees to work in Visual Merchandising • Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns • Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms Performance • Be able to open and close the store, handle deposits, and follow daily operations and expectations • Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently • Strive to achieve daily, monthly, and annual sales goals • Strive to achieve shrink goals • Maintain operational standards to secure the store’s assets • Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals • Assist the Store Manager in proper scheduling practices
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED