Assistant Store Manager - Boston Outlet

Morgan Memorial Goodwill Industries•Boston, MA

17h•Onsite

About The Position

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance. The Assistant Manager, Outlet provides overall direction and leadership for the Outlet store. Responsible for the management, and supervision of team within established budgets and goals.

Requirements

High School diploma, GED or equivalent.
A minimum of three (3) years’ sales/retail store experience with at least two (2) years supervising staff.
Ability to lead a team and promote a team environment working effectively and collaboratively to achieve goals.
Must be able to work with a diverse group of customers and staff, and with individuals with disabilities.
Oral and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong problem-solving skills.
Experience with Microsoft Office.
Satisfactory results of all required background checks.

Nice To Haves

Bilingual (esp. Spanish, Haitian Creole) a plus.

Responsibilities

Responsible for the day to day operation of the Outlet.
Directs the rotation of bins/goods in the Outlet store in order to meet allocation targets.
Accountable for achieving revenue goals, operating within budget and loss prevention.
Responsible for cash management including reconciling cash receipts.
Provides direction and supervision to staff, assuring the Outlet operates effectively, that activities are coordinated and team works collaboratively with other departments in the DC.
Uses space and storage in the distribution center efficiently and operate with a clearly defined floor plan that is consistently monitored and reset to standards.
Monitors inventory of supplies.
Assures compliance with the Consumer Product Safety Commission (CPSC).
Responsible for ensuring proper identification and removal of hazardous material to designated site.
Opens and closes the store at the proper times and performs mid-shift duties.
Trains, coaches staff.
Provides performance feedback to Store Manager.
Completes weekly/daily sales reports, upkeeps inventory, orders stock, maintains sales log, processes staff payroll, schedules personnel, and tallies money daily.
Manages customer complaints regarding salespeople, merchandise and/or store policy in a tactful and efficient manner.
Performs work activities of subordinates.
Collaborates with other departments.
Assigns and maintains work schedules that ensures availability of staff to meet the business needs.
Provides coverage as needed.
Attends training opportunities that enhance job related skills.
Exercises discretion, confidentiality, and sensitivity.
Performs duties in accordance with Goodwill’s standard policies and procedures.
Other duties as assigned.