Assistant Store Manager

Dunkin'•Washington, MN

55d

About The Position

The Assistant Store Manager supports the Store Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.

Requirements

Fluent in English
Restaurant, retail, or supervisory experience
Basic computer skills
At least 18 years of age (where applicable)
Basic writing skills
High School diploma, or equivalent
Proficient in math and financial management

Responsibilities

Assist to recruit, hire, onboard and develop employees
Communicate job expectations to employees
Hold team members accountable for their behavior and performance, addressing concerns promptly
Support the development of team members
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed to achieve guest service goals
Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure Brand standards, recipes and systems are executed
Help prepare and complete action plans; implement production, productivity, quality and guest service standards
Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
Control costs to help maximize profitability
Execute all in-restaurant marketing promotions in a timely manner
Execute new product roll-outs including team training, marketing and sampling
Drive sales goals and track results