Assistant Store Manager (HELE Salt Lake | Full-Time)

Par Pacific • Salt Lake, HI

15h • $21 - $27 • Onsite

About The Position

Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue. This position, in one of our HELE convenience stores, is a great place to set out on a career path. Our retail vision is Super Fast, Crazy Clean, Always Kind . We seek to provide both fuel, food and other conveniences to our local Hawaiian community. We welcome and encourage collaborative innovation from our employees, and you'll become part of a team that embodies heart, integrity, creativity, and respect.

Requirements

• To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
• Valid driver’s license required.
• Experience in retail sales and handling cash required.
• Perform basic math accurately.

Nice To Haves

• High School Diploma or GED preferred.
• Previous supervisory experience preferred.

Responsibilities

• Maintain a safe work environment for employees and customers by setting safety as a priority.
• Ensure gas pumps, lot, and store areas are clean and free of debris at all times.
• Work with the Safety Team and conduct monthly mandatory meetings and trainings.
• Report safety incidents in a timely manner and comply with safety policy, programs, and processes.
• Train, develop, guide, and evaluate employees to operate the store effectively and safely to provide superior customer service.
• Maintain a professional and supportive image among subordinates and supervisors.
• Act as back-up to Store Managers, prepare and submit all employee paperwork accurately and timely (i.e. performance appraisals, performance notices, new hire checklist, etc.)
• Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness.
• Motivate, provide feedback, and share employee recognition to improve individual, team, and store performance.
• Set and communicate performance expectations, and evaluate actual performance based on those expectations as an extension of the Store Manager.
• Develop potential employees through coaching and training so they are ready for promotion to the next level.
• Carry out all company policies.
• Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assist in resolving customer issues.
• Accurately ring up all sales on POS system, comply with all cash handling procedures, and other payment types for products sold.
• Develop positive and professional relationships with all customers, vendors and contractors.
• Responsible for all cash, monies, and inventory during shift.
• Prioritize appropriately developing and assigning tasks to ensure that the store is clean, adequately stocked, and organized for fast, convenient, and professional service to customers.
• Ensure a friendly, welcoming, and well-maintained store environment to provide customers with a buying experience that meets their expectation.
• Monitor customer needs and expectations and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive selling.
• Assist customers at the pump and in-store to find the desired product and operate equipment.
• Actively solicit customer feedback via consistent personal interaction and engagement.
• Ensure complaints are resolved quickly and sincerely to the customer's, vendor’s and contractor’s satisfaction.
• Promote and ensure a safe and positive public image within the community.
• Promote and grow the Kama’aina Rewards program.
• Plan and manage store activities to maximize operating profit.
• Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of store specific fuel pricing strategies and tactics.
• Monitor merchandise, food movement, and competitor offerings to assist in development of store specific product mix and pricing strategies.
• Maintain store layout and product displays per schematics.
• Execute store level sales promotions and assist in implementing network-wide promotional and advertising campaigns.
• Manage fuel, merchandise, and food inventory to ensure optimum stocking levels.
• Control operating expenses (including maintenance, utilities, supplies and inventory loss).
• Prepare and submit daily sales reports accurately and timely, including invoices and bank deposits.
• Safeguard and account for all money received and disbursed.
• Organize and maintain all site files, manuals, and other informational materials.
• Receive merchandise using proper check-in procedures when working with vendors.
• Obtain and maintain all required food and age restricted product certifications within 2 weeks of employment.
• Assist in maintaining appearance standards of paving, lighting, canopy, and other physical structures.
• Timely report facility issues as needed.
• Ensure facilities and equipment are in safe working order.
• Maintain dispensing and store equipment to ensure clean, sanitary, and safe working conditions at all times.
• Ensure required signage/decals are posted.
• Maintain a professional and supportive image among subordinates and supervisor.
• Work with the Store Manager to create, maintain, and improve teamwork; and provide training assistance to new associates.
• Assist with staffing and schedule labor to meet customer demand while staying within budget.

Benefits

• Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program.
• Employees can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices.
• Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date.
• Thereafter, they will accrue vacation bi-weekly based upon years of service.
• Employees have seven paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED